Question Having trouble with my in house wireless wifi router

[Dieselrider]

Where to start? I have T mobile as my phone provider. I am in a very rural area and only have one choice as a ISP and phone company. I have recently lost my wife who handled all of this and now I am trying to figure out what to do. When I switched my T Mobile account to my name and only kept the phone I needed, they shut off my extender rendering it useless. I was able to switch to WiFi calling and that worked for awhile. Then my ISP (phone company) had a glitch and we lost service for a day. When they came back online. my linksys wireless router had lost it's mind and no longer works. It didn't even have the old name or password any longer. I lost my ability to make calls from inside the house completely. I have been able to connect to the ISP's router in the basement now, however, it is a weak signal and only gives a little help depending where I am in the house. My phone shows a signal strength of -120db.
Will a new wireless router likely solve the issue or is there something else I should try first? Any advice would be appreciated. Also I am not wanting to spend a fortune on new equipment so, a cheaper fix would be most appreciated.
Thanks in advance.

 

[kanewolf]

Where to start? I have T mobile as my phone provider. I am in a very rural area and only have one choice as a ISP and phone company. I have recently lost my wife who handled all of this and now I am trying to figure out what to do. When I switched my T Mobile account to my name and only kept the phone I needed, they shut off my extender rendering it useless. I was able to switch to WiFi calling and that worked for awhile. Then my ISP (phone company) had a glitch and we lost service for a day. When they came back online. my linksys wireless router had lost it's mind and no longer works. It didn't even have the old name or password any longer. I lost my ability to make calls from inside the house completely. I have been able to connect to the ISP's router in the basement now, however, it is a weak signal and only gives a little help depending where I am in the house. My phone shows a signal strength of -120db.
Will a new wireless router likely solve the issue or is there something else I should try first? Any advice would be appreciated. Also I am not wanting to spend a fortune on new equipment so, a cheaper fix would be most appreciated.
Thanks in advance.

I believe you need to start with a call to T-Mobile to get your cell services restored.

 

[bill001g]

Do the standard reboot the router and see if that might fix it.

It would be very strange that the userid and password would change. Are you sure you are not connecting to maybe something strange like your neighbors router. When you turn off your router you should see even the weak signal go away.

Maybe you are running on a different channels or maybe you are using 5g when before you were using 2.4g.

You should get very strong signal next to the router if not maybe the router is defective.

If you only goal is wifi calling maybe look for powerline network that has a wifi in the remote unit. You would put one unit by the router in the basement and the second in a room upstairs. It will use the power wires in your house to get the signal upstairs. You will only get a bit over 100mbps but it should still be more than enough to use for wifi calling.