Headphones not recognised Win7 64bit

[VX35]

[strike]Motherboard audio not working.[/strike]
Realtek Audio Manager disappeared and is no showing up on computer, although it is present when going through programs to uninstall.
This only started happening randomly about a week ago.
Below is working/not working options.

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- 2 pairs of headphones and earbuds ALL don't work when connected directly to motherboard or to case audio ports.
- ALL work when plugged into monitor, BenQ xl2420t.
- Headphones work when plugged into included DAC, into mobo and side port.

 

[koffeeshop77]

reboot . reinstall
customize the way icons appear in taskbar. eg always show realteck and notifications , in the very bottom right corner.
you my also still be able to find it in programs under c:/porgrames/

 

[Paul NZ]

The monitor is probably using HDMI which carries audio

What does device manager say about the sound/audio?

 

[i7Baby]

Realtek Audio Min disappeared and is no longer working. - check in Device Manager

What make and model headphones. Some need their own software/driver to work.

 

[koffeeshop77]

nope sry , control panel , sound, realteck audio speakers, "set as defaut" ok

 

[koffeeshop77]

i bet you updated you nvidea drives like last week

 

[VX35]

reboot . reinstall
customize the way icons appear in taskbar. eg always show realteck and notifications , in the very bottom right corner.
you my also still be able to find it in programs under c:/porgrames/

Rebooting doesn't work. Reinstalling programs doesn't work.
Doesn't appear in task bar.
No such folder exists.

 

[VX35]

The monitor is probably using HDMI which carries audio

What does device manager say about the sound/audio?

The options present are:
AMD High definition Audio device
Intel(R) Display Audio
NVIDIA Virtual Audio Device (wave extensible) (WDM)

 

[VX35]

Realtek Audio Min disappeared and is no longer working. - check in Device Manager

What make and model headphones. Some need their own software/driver to work.

Not in Device Manager, but present in "Uninstall programs" in Control Panel

Headphones: Audio Technica ATH-ADG1,

 

[VX35]

i bet you updated you nvidea drives like last week

I've downloaded 5 different Audio programs over the last 2/3 days trying to get something to recognise my headphones.

 

[VX35]

nope sry , control panel , sound, realteck audio speakers, "set as defaut" ok

Realtek is not an option

 

[koffeeshop77]

you must go to you folder option and click the check box "show system folders" and that folder will apear there is even a programsx86 folder
and did you make it into control panal?? search for control panel and then hit sound then set defalt speakers.

 

[koffeeshop77]

https://www.dropbox.com/s/hu64cooe5t2q3sc/set%20as%20default%20speakers.JPG?dl=0

 

[i7Baby]

Realtek Audio Min disappeared and is no longer working. - check in Device Manager

What make and model headphones. Some need their own software/driver to work.

Not in Device Manager, but present in "Uninstall programs" in Control Panel

Headphones: Audio Technica ATH-ADG1,

With those headphones, there is no software. What motherboard? If you have a Realtek alc1150 chip then fair enough. Otherwise, I'd just use the dac/amp.

What motherboard? Re-install the Realtek drivers from the mobo website.

 

[koffeeshop77]

if its not there then you have unistaled you drivers

 

[koffeeshop77]

what is your mother board called
?

 

[i7Baby]

Boris

 

[VX35]

you must go to you folder option and click the check box "show system folders" and that folder will apear there is even a programsx86 folder
and did you make it into control panal?? search for control panel and then hit sound then set defalt speakers.

Like i said there is no audio option.
http://gyazo.com/4c36c6b7238c9a4b7918b61a235526b4

 

[VX35]

Realtek Audio Min disappeared and is no longer working. - check in Device Manager

What make and model headphones. Some need their own software/driver to work.

Not in Device Manager, but present in "Uninstall programs" in Control Panel

Headphones: Audio Technica ATH-ADG1,

With those headphones, there is no software. What motherboard? If you have a Realtek alc1150 chip then fair enough. Otherwise, I'd just use the dac/amp.

What motherboard? Re-install the Realtek drivers from the mobo website.

Mobo: Gigabyte b85m-d3h.
Drivers have been downloaded from website and original disk and neither work.

 

[VX35]

what is your mother board called
?

mobo: gigabyte b85m-d3h

 

[VX35]

UPDATE: The headphones and mic are present in the control panel when plugged into mobo USING THE DAC.

Why are they not there when plugged into the back using the splitter or into the side WITHOUT the dac?

 

[koffeeshop77]

un plug the DAC!

 

[koffeeshop77]

you cant use both ..

 

[VX35]

un plug the DAC!

You didn't understand, It doesn't work when plugged into WITHOUT the dac or when connected to splitter (audio/mic) also WITHOUT the dac.

 

[Jonathon Mirza]

I know this may sound odd, but some motherboard manufacturers do this for some reason.
Open the computer and locate the onboard Audio, have a look around in that area, pay attention to the labels next to any jumper pins in that area, you are looking for a jumper pin labeled "AUD" the jumper should be on the pin that has the 1 at the base, if it is on the pin that has the 0 at the base move the jumper over.
The jumper "AUD" is simply a 3 pin, on off switch telling the chip weather to send audio out to the jacks or not. Since it does not disable the chip the computer reads the device as enabled weather the jack is disabled or not.

DO NOT, move any jumper that is not labeled "AUD" you will be able to see the jumper label at the base of the jumper on the mother board with out removing the actual jumper.

Turn the power to the computer of at the mains 10 minutes before opening the computer, but leave it plugged in with the mains switch off. while you have the case of the computer open make sure you keep in constant contact with the case of the computer.
This will provide you with a ground so you don't accidently damage the computer through static discharge.