Question Headset microphone stops working.

Tewl

Honorable
Apr 24, 2013
3
0
10,510
0
I recently bought a pair of Astro 3rd gen A50s (xbox version) to replace the PS4 version I was using on my PC.

I have started noticing momentary freezing where I can't move my mouse then my mic stops working on discord. I can disconnect then reconnect (not change channels) to sort the issue but it seems to happen fairly often.

I sometimes use a blue yeti w/ earbuds and haven't noticed the issue with it. I didn't have this issue with the PS4 A50s I was using prior either.

Also I do not notice anything in the event viewer that could explain the momentary freezing. I have been back and forth with the people from Astro and Discord support but have yet to sort out the issue.
 

Tewl

Honorable
Apr 24, 2013
3
0
10,510
0
That is the brand I am using but I am using the previous gen (3rd), my local store didn't have 4th gen in stock at the time of purchase. I have the astro software installed but this doesn't seem to help/explain the issue.

Alienware Aurora R7
Windows 10 Pro 1903
Intel i7-8700k CPU @3.70 GHz
32 GB DDR4
nVidia GeForce GTX 1080 ti

The bios is Alienware v1.0.19

I'm not sure how to check usb driver version
 
Last edited:

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