Hi everyone,
I'm having trouble with my Rampage Prestige Virtual 7.1 Surround Gaming Headset (model SN-RW77). When I plug it into my Lenovo V15-IGL running Windows 11, the RGB lights don't turn on, and the headset isn't recognized by my PC. Here's what I've tried:
Specifications:
Update: the headset doesn't light up or work when plugged into a TV and an AC USB adapter . I guess its a hardware problem.
I'm having trouble with my Rampage Prestige Virtual 7.1 Surround Gaming Headset (model SN-RW77). When I plug it into my Lenovo V15-IGL running Windows 11, the RGB lights don't turn on, and the headset isn't recognized by my PC. Here's what I've tried:
- Tried All USB Ports
- Restarted PC
- Driver Installation
- Compatibility Mode
- Device Manager Checks
- BIOS/UEFI Settings
- Power Management Settings
Specifications:
- Lenovo V15-IGL
- Windows 11
- USB 2.0 and 3.0 ports tested
- RGB lights on the headset do not turn on.
- Headset not recognized in Device Manager or sound settings.
- Sound continues to come out of the laptop's speakers.
Update: the headset doesn't light up or work when plugged into a TV and an AC USB adapter . I guess its a hardware problem.
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