[HELP] BSOD Windows 10 driver irql_less_or_not_equal tcpip.sys

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ju1092

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Sep 24, 2016
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I've been getting a BSOD every 10-14 days or so of driver irql_less_or_not_equal in Windows 10 with the tcpip.sys file.


I have all the minidump files and would be very appreciative if someone can help me fix this. I've checked the adapters in device manager, and they all seem to be up to date. I'm decently adept at looking into this stuff, but not sure exactly what to do with this, so any help and walking through would be great. I can post logs or dump files if needed. Please help.
 
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On Thu 12/22/2016 12:37:25 PM your computer crashed
crash dump file: C:\WINDOWS\Minidump\122216-5812-01.dmp
This was probably caused by the following module: tcpip.sys (0xFFFFF80B01304670)
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF80B01304670)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Thu 12/22/2016 12:37:25 PM your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x104670)
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF80B01304670)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Sat 12/17/2016 12:07:22 AM your computer crashed
crash dump file: C:\WINDOWS\Minidump\121716-8937-01.dmp
This was probably caused by the following module: tcpip.sys (0xFFFFF80F7AE8C9CC)
Bugcheck code: 0xD1 (0xA, 0x2, 0x0, 0xFFFFF80F7AE8C9CC)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Sat 12/3/2016 12:21:15 AM your computer crashed
crash dump file: C:\WINDOWS\Minidump\120316-5843-01.dmp
This was probably caused by the following module: tcpip.sys (0xFFFFF801BCEF4670)
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF801BCEF4670)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Sat 11/19/2016 1:35:36 AM your computer crashed
crash dump file: C:\WINDOWS\Minidump\111916-5781-01.dmp
This was probably caused by the following module: tcpip.sys (0xFFFFF804A2534670)
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF804A2534670)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
 
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PC Specs

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do you have an app called AI Suite 3? It might be in utilities under Asus (or would be on web site for your model) as if you do, it should have a tab called Ezy Update. use that to check the drivers in your laptop

who crashed is consistent but not telling us anything we didn't know already. Are you using an onboard lan connector or a USB one?
 
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Utorrent is installed. I almost never have Utorrent running, though.
 
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memory dump looks like you have a hacked version of windows installed (your own keyserver)
also looks like windows updates are not being applied.

looks like the bugcheck came from a wifi ethernet driver
most likely a bug in this driver:
\SystemRoot\system32\DRIVERS\Qcamain10x64.sys Mon Mar 21 04:23:41 2016

asus has a driver update on its website:https://www.asus.com/Notebooks/X556UA/HelpDesk_Download/

it will be under the wireless section:
Qualcomm Atheros Wireless Lan Driver and Application dated 2016/05/06

I would give it a try and see if it helps.
 
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It shouldn't be a hacked version of Windows.

It's the Windows 10 that came on the laptop when I got it during the summer.

I think the Windows updates have been applied normally and Ok, I get the notification to restart and apply the updates every so often and always follow them.

Might be a stupid question, but how exactly do I update this driver? The file is a zip file, but then what do I do?
 
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When I tried to install this driver it only gave me the option to modify/remove/repair.
 
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I would have tried repair given those options. You might have to remove the old ones before installing the newer ones, might be a dumb installer.

If I could tell from the Asus site which kind of Atheros device is in laptop, I would suggest you use these drivers: http://www.killernetworking.com/driver-downloads. My guess is its E2500 since its newer
 
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