Question Help I might have been fooled.

[Aimz]

So I recently bought a brand new HP 15-da2017tu laptop which has an Intel i5-10210u processor. The problem is, this processor has a base clock frequency of 1.6Ghz and a max turbo frequency of 4.2Ghz but, my laptop says that it has a max turbo frequency of 2.11Ghz only!
Please help me understand this. Have I been fooled by the shop? I am unable to insert a picture here it tells me to post a URL

 

[COLGeek]

What you are presenting is normal. See here:

https://ark.intel.com/content/www/u...10210u-processor-6m-cache-up-to-4-20-ghz.html

 

[Deleted member 14196]

Download HWInfo And tell us what the CPU really is and not what they said it was

 

[Secret-Squirrel]

......................but, my laptop says that it has a max turbo frequency of 2.11Ghz only!

Where does it say that?

If you have the "Power Saver" (or similar) power plan enabled then that may account for why you're never seeing the maximum frequency.

 

[Aimz]

Control Panel > System > Intel(R) Core(TM) i5-10210u CPU @ 1.60Ghz - 2.11 Ghz

 

[Secret-Squirrel]

Control Panel > System > Intel(R) Core(TM) i5-10210u CPU @ 1.60Ghz - 2.11 Ghz

Head back to Control Panel, go into "Power Options" and set the power plan to "High Performance". Does System now show the correct maximum turbo speed?

Task Manager is a better place to check for the current CPU frequency so right-click the Task Bar, choose "Task Manager" -> "Performance" tab -> then click on CPU in the left-hand pane. What does it show for "Speed"?

Let me know what you discover please.