HELP!!!! MONITOR GOES BLACK WHEN I CLOSE A GAME

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

help... my monitor goes black when i close games such as Counter Strike,
starcraft, and warcraft. I called tech support, but they wont help!!! Any
suggestions? This is a new computer and the only way to get out of the black
screen is restarting it.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Have you tried new video drivers..?



"HELP ME" <HELP ME@discussions.microsoft.com> wrote in message
news6E4B97B-0BC7-487E-9E02-8C4EE5094913@microsoft.com...
> help... my monitor goes black when i close games such as Counter Strike,
> starcraft, and warcraft. I called tech support, but they wont help!!!
Any
> suggestions? This is a new computer and the only way to get out of the
black
> screen is restarting it.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Hi;
You need to look into getting a new keyboard. The Caps Lock key seems to be
stuck on yours.

"HELP ME" <HELP ME@discussions.microsoft.com> wrote in message
news6E4B97B-0BC7-487E-9E02-8C4EE5094913@microsoft.com...
> help... my monitor goes black when i close games such as Counter Strike,
> starcraft, and warcraft. I called tech support, but they wont help!!!
> Any
> suggestions? This is a new computer and the only way to get out of the
> black
> screen is restarting it.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

HELP ME wrote:
> help... my monitor goes black when i close games such as Counter
> Strike, starcraft, and warcraft. I called tech support, but they
> wont help!!! Any suggestions? This is a new computer and the only
> way to get out of the black screen is restarting it.


*SIGH* What technical support did you call? Microsoft, the system
manufacturer or the game developer? If MS, of course they won't assist you -
your Windows is OEM and all support - including replacement keys and media -
is the sole responsibility of the vendor and/or manufacturer. Microsoft does
not, will not and, indeed, cannot assist with OEM-supplied software and/or
hardware.

If you are having issues with a *new* system, you should be calling the
manufacturer's technical support. As all the games mentioned aren't by the
same developer then it's likely to be a system (probably a graphics card
issue). What it isn't is a Windows issue.

You need to contact the manufacturer of the system. It's still under
warranty and they are obligated to assist you.

--
Facon - the artificial bacon bits you get in Pizza Hut for sprinkling
on salads.