Question Help needed from experienced Paragon Backup user ?

[Paragon77]

Hopefully somebody could help me with this enquiry, or know somebody who could please.
My Windows 11 was corrupted, it had to be re-installed, I am now trying to install Paragon Backup software on to it.

I need to contact somebody who has experience with this Paragon software.

 

[Ralston18]

More information needed.

Did Windows 11 reinstall and run without problems? Source, how reinstalled?

Exactly what Paragon installation problems are occuring?

Any error codes, pop-ups, etc. from Windows and/or Paragon?

Have you actually contacted Paragon?

Take some screenshots and post the screenshots here via imgur (www.imgur.com).

 

[Paragon77]

I made a Paragon back up, it is on a separate disk from my C drive, this was done using Paragon's free software. Following my Windows 11 re-installation - no problems, I downloaded and installed Paragon Backup and Recovery 18 Community Edition.

I have also downloaded and installed Paragon Paragon SOF on a memory stick.
It in turn has located the backup that I wish to re-install. In trying to install this backup I get as far as
View backup contents >> Browse backup contents and view disk layout

Now clicking on any of the disks >, also Files and Folders nothing happens, no drop downs appear.
I have not contacted Paragon, as I cannot find a free source, is there one please?
How do I post the screenshots here via imgur (www.imgur.com)?
I can go no further, could somebody please advise as to what I should do next?

 

[TerryLaze]

I made a Paragon back up, it is on a separate disk from my C drive, this was done using Paragon's free software. Following my Windows 11 re-installation - no problems, I downloaded and installed Paragon Backup and Recovery 18 Community Edition.

I have also downloaded and installed Paragon Paragon SOF on a memory stick.
It in turn has located the backup that I wish to re-install. In trying to install this backup I get as far as
View backup contents >> Browse backup contents and view disk layout

Now clicking on any of the disks >, also Files and Folders nothing happens, no drop downs appear.
I have not contacted Paragon, as I cannot find a free source, is there one please?
How do I post the screenshots here via imgur (www.imgur.com)?
I can go no further, could somebody please advise as to what I should do next?

Backup software will in general not allow you to backup onto a fully working disk with an OS installation, too high a chance of users messing up.