Hi guys,
I had purchased a Samsung 970 EVO 500 GB NVMe SSD about 3 months ago which I installed in the first M.2 slot of my ASUS ROG STRIX X470-F motherboard with a Ryzen 2700X processor, GTX 1650 SUPER graphic card, 16 GB of RAM and a Cooler Master 750W PSU. I already had a Samsung SATA SSD on which Windows is installed and I purchased the new NVMe SSD to install games.
Everything was working smoothly until a couple of days ago, when I saw the drive did not show up in Windows. I restarted the computer and the drive wasn't showing in the BIOS either. Then suddenly after another restart, it showed up again. I ran a Samsung Magician performance benchmark and strangely the speed had lowered considerably (around 900 MB/s read-write vs around 3000 MB/s which I was getting earlier). Also, the Samsung Magician information panel showed the interface as "PCIe Gen. 1 x 4" instead of what it was showing earlier as "PCIe Gen. 3 x 4". The problem of the drive not showing up on certain boots also continued.
I initially thought there was a problem with the SSD, but to double-check, I installed it into the second M.2 slot. Lo and behold! The problem of the drive disappearing on certain boots vanished and the Samsung Magician benchmark showed speeds of around 1600 MB/s (which is the maximum speed for the second M.2 slot since it is "PCIe Gen. 3 x 2").
I've tried everything to make the NVMe SSD work in the first M.2 slot - re-seating the drive, updating Windows, changing BIOS settings to default, updating the AMD chipset driver (the SSD firmware and motherboard BIOS are already up-to date) - but it still disappears sometimes when in that slot and shows PCIe Gen 1 speeds. I'm trying to rack my brains about what might have happened, since I haven't changed anything (hardware or settings-wise) in my system for a long time.
I'm all right with the SSD currently running properly in the second M.2 slot (albeit at half its maximum possible speed), just annoyed that I cannot use the first slot. Any tips or suggestions as to what might be the problem (can an M.2 slot go bad?) will be greatly appreciated! Thank you.
I had purchased a Samsung 970 EVO 500 GB NVMe SSD about 3 months ago which I installed in the first M.2 slot of my ASUS ROG STRIX X470-F motherboard with a Ryzen 2700X processor, GTX 1650 SUPER graphic card, 16 GB of RAM and a Cooler Master 750W PSU. I already had a Samsung SATA SSD on which Windows is installed and I purchased the new NVMe SSD to install games.
Everything was working smoothly until a couple of days ago, when I saw the drive did not show up in Windows. I restarted the computer and the drive wasn't showing in the BIOS either. Then suddenly after another restart, it showed up again. I ran a Samsung Magician performance benchmark and strangely the speed had lowered considerably (around 900 MB/s read-write vs around 3000 MB/s which I was getting earlier). Also, the Samsung Magician information panel showed the interface as "PCIe Gen. 1 x 4" instead of what it was showing earlier as "PCIe Gen. 3 x 4". The problem of the drive not showing up on certain boots also continued.
I initially thought there was a problem with the SSD, but to double-check, I installed it into the second M.2 slot. Lo and behold! The problem of the drive disappearing on certain boots vanished and the Samsung Magician benchmark showed speeds of around 1600 MB/s (which is the maximum speed for the second M.2 slot since it is "PCIe Gen. 3 x 2").
I've tried everything to make the NVMe SSD work in the first M.2 slot - re-seating the drive, updating Windows, changing BIOS settings to default, updating the AMD chipset driver (the SSD firmware and motherboard BIOS are already up-to date) - but it still disappears sometimes when in that slot and shows PCIe Gen 1 speeds. I'm trying to rack my brains about what might have happened, since I haven't changed anything (hardware or settings-wise) in my system for a long time.
I'm all right with the SSD currently running properly in the second M.2 slot (albeit at half its maximum possible speed), just annoyed that I cannot use the first slot. Any tips or suggestions as to what might be the problem (can an M.2 slot go bad?) will be greatly appreciated! Thank you.