[SOLVED] help please ! , Underclocking GPU

[mhsine]

hello ,
I would like to know if I underclock my Gpu , will it get damaged ? , been having a problem with some games , Destiny 2 and Monster hunter world with error "graphic device crashed" , I've tried everything , even a clean install of win 10 , some people have suggested to underclock my Gpu ( Geforce 2060 RTX super ) its current settings in Msi afterburner are :

Power limit 100%
Temp 83%
core Clock +0
memory clock +0
fan speed 38 auto

thank you !!

 

[tighteewhitey1111111]

Okay as a general rule, if "some people" think you should do something exotic with your video card, then "some people" should hold your hand and walk you through the steps, and give you good reasons for why this is something useful to do. Doing "everything" may not include EVERYTHING, and what else might you have done? Have you overclocked the memory? CPU? etc... It would really be best (for you) to have the whole problem focused on a single thread, with the same people helping you as the situation evolves. I'd want to go back through the whole history and make sure EVERYTHING was tried before doing something goofy like underclocking the GPU.

 

[mhsine]

Okay as a general rule, if "some people" think you should do something exotic with your video card, then "some people" should hold your hand and walk you through the steps, and give you good reasons for why this is something useful to do. Doing "everything" may not include EVERYTHING, and what else might you have done? Have you overclocked the memory? CPU? etc... It would really be best (for you) to have the whole problem focused on a single thread, with the same people helping you as the situation evolves. I'd want to go back through the whole history and make sure EVERYTHING was tried before doing something goofy like underclocking the GPU.

hello , thank you for replying
I just bought this pc recently a month ago , I didn't overclock it , by everything I meant all the fixes that people have suggested in steam forums like updating drivers , reinstalling the games and steam , removing graphic driver with DDU etc ...

 

[tighteewhitey1111111]

Okay well you posted asking specifically to underclock the GPU, and I figured it's possible you knew enough about your problem that this was a logical thing to do. I wouldn't take "their" advice too seriously, because frequently "they" know less about things than you do. Your Video Card was built to run at a certain spec, and if it won't run at that spec then it's bad, full stop.

That might not be the case. There's a saying in computer repair/troubleshooting circles that goes "When you hear the sound of hoofbeats, think horses and not zebras." with the secondary saying that goes "when you hear the sound of hoofbeats, think horses and not unicorns". The difference is zebras are very rare and much less likely to be the cause of hoofbeats, and unicorns are imaginary and do not exist, so they can't make any sound at all.

Because some people imagine solutions to imaginary problems vs. finding real solutions to real problems. /lecture.

I'd start at the very basics. Have you checked Hardware Manager and verified that all your devices are being reported correctly without error? (Check "show hidden devices". Post the reported temps and voltages in BIOS here. Have you done any stress testing, to look at both heat and voltage under load?

You say "Destiny 2" and "Monster". Are these the only games you play that might make a big demand on the video card?

Is this your video card? What's your Power Supply, Motherboard, CPU, RAM, etc..?

 

[mhsine]

yes its Zotac Geforce RTX 2060 super ,
PC specs are :

Win 10 pro 64
16G Ram
AMD Ryzen 5 3600
Nvidia Geforce RTX 2060 Super
Asus prime B450M-K
HDD 1TB
SSD 240
PSU Corsair VS 550 Watt

Monster hunter world and destiny 2 are the only games that I have the crashing problem with , I have played assassin's creed odessey , plague's tale , devil may cry , sekiro , Blade and soul , the witcher 3 etc ...

while testing Monster hunter world this morning I check msi afterburner after crash max GPU usage was 98% and max gpu temperature was 60-70 , CPUs temp was 57 max , ill check in Bios

I used Superposition benchmark 1080high for results I got :
FPS min 71.28 average 87.06 max 110.23
GPU tem : min 30 .0 max 74.0
GPu utilization 98%

 

[tighteewhitey1111111]

yes its Zotac Geforce RTX 2060 super ,
PC specs are :

Win 10 pro 64
16G Ram
AMD Ryzen 5 3600
Nvidia Geforce RTX 2060 Super
Asus prime B450M-K
HDD 1TB
SSD 240
PSU Corsair VS 550 Watt

Monster hunter world and destiny 2 are the only games that I have the crashing problem with , I have played assassin's creed odessey , plague's tale , devil may cry , sekiro , Blade and soul , the witcher 3 etc ...

while testing Monster hunter world this morning I check msi afterburner after crash max GPU usage was 98% and max gpu temperature was 60-70 , CPUs temp was 57 max , ill check in Bios

I used Superposition benchmark 1080high for results I got :
FPS min 71.28 average 87.06 max 110.23
GPU tem : min 30 .0 max 74.0
GPu utilization 98%

One thing I don't undertand is first it's Zotac and then it's Nvidia. What are the exact specs of the memory (you should edit your specs so they are complete for the next person, vs making lots of corrections and additions as the thread evolves.

According to this a "White Certified" PSU only generates 80% of it's power rating at peak, 100% performance. 80% of 550 Watts is 440 Watts. Now add up all the power consumption of all the various hardware and see how close to 440 Watts you get.

As an experiment, you might remove the 1 Tbyte HD and see if that makes a difference. Also it might be nice to prove that the GPU can run at 98% on another game besides the two that crash, without crashing. Conversely, if you can make another game crash (maybe by jacking up the settings), then we might seriously consider the PSU is inadequate for the load.

Back in the day we had a software that would report things like voltages and temperatures while the machine was being used in a continuous graph. It was useful for discovering things like the memory or CPU voltage would "dip" as the load on the PSU approached it's limits. Meaning, the system didn't crash from "lack of power"; it crashed because the voltage to the CPU and/or memory was below the minimum required.

Also heat. What's the limit that GPU can run? Does it have an automatic shut-down feature?

Finally, is it possible that you can "tune down" the crashing games (lower resolution, lower demand on the GPU, etc...) and see if those games can then run. That would then prove it's not the game's (software's) fault, and that you have a hardware issue.

 

[Quanticriver]

"That might not be the case. There's a saying in computer repair/troubleshooting circles that goes "When you hear the sound of hoofbeats, think horses and not zebras." with the secondary saying that goes "when you hear the sound of hoofbeats, think horses and not unicorns". The difference is zebras are very rare and much less likely to be the cause of hoofbeats, and unicorns are imaginary and do not exist, so they can't make any sound at all."

Dis guy 😀

 

[mhsine]

hello again , I just played the game with high settings for 13 mins and crashed , when I switched to low settings I crash just after clicking play for like 1 min

 

[tighteewhitey1111111]

hello again , I just played the game with high settings for 13 mins and crashed , when I switched to low settings I crash just after clicking play for like 1 min

Which game? What you've proven is that the settings probably don't matter on THAT game. Assume it's one of the two crashing games. First, that sounds like it might be heat. The theory is that you got everything hot in the first 13 minutes, and it was still hot when you reduced the settings. Meaning it wasn't the reduced settings that caused the 2nd crash; it was the heat generated from the time you played it for 13 minutes.

Else, you could have a software bug. Something weird about that particular game's software that makes it not want to run indefinately at high settings, and even less time at reduced settings. Meaning it's not the heat, it's the settings that made it crash after only 1 minute.

I don't know how to help you to navigate to Windows Event Viewer, but if it were mine I'd spend some time there looking for error messages and warnings at around the time of the crash. For example, if every time you crash you get an error message from your wireless adapter, then we'd be looking at your wireless adapter. It might have nothing to do with the games at all. Conversely, if you get an error message from a process, or a file, that is game-specific, then we can operate on the belief that there's something weird about just the game (meaning not hardware). You'll have Google how to get to Windows Event Viewer in Win10.

Still waiting on memory specs. Still suspect your PSU as the culprit. Still waiting for temps and voltages from BIOS. Hoping you'll figure out how to max-out a previously non-crashing game, and make it crash too, so we can rule-out game software as the cause of your problems, and then focus only on hardware and system files.

Also, as a crazy aside, is there a common denominator between the two crashing games? Are they both made by the same company? Do they share a common "engine", or common system files, etc.... Have you done any research into the idea that these are "known issues" for these two games, and any other games that share this possible, theoretical common denominator. You mentioned "Steam". Do you have any other games that use Steam? Do they ever crash?

 

[mhsine]

good evening bro , sorry for the late reply I had to go to work
here is some new tasty info about my GPU , I used this afternoon Msi afterburner turned power limit to 78% its was 100 % at first and I turned temp limit to 70% it was 83% at first and turned the fan speed manually to 60 % and my power settings are AMD ryzen high performance , I opened Monster hunter world (the game that was crashing after 5 - 10 mins ) now I've been playing for 1hour and 15 mins without crashing , i'm still expecting a crash to hit for some reason , and I think that RTX2060 super or any GPU with super are overclocked from the manufacturer , sorry for my lack of knowledge and my english , and thank you so much .