Question [Help] RTX 4070 Super OC screen turns off randomly, fans keep spinning - no minidump after driver reinstall

[diego74965]

Hi everyone,

I'm having an issue with my Asus Dual GeForce RTX 4070 Super OC (12GB) (haven't really overclocked it) that started around February. I bought the PC in May 2024 and it had been running fine until then.

The problem:

• The screen turns off completely randomly (either when gaming, browsing the web, etc.) but the PC keeps running (I can hear the fans and everything stays powered. Even, what I assume is, the GPU LED)
• The only way to get video back is to restart the PC manually.
• Each crash generated a minidump file, and those pointed to an Nvidia driver issue.
• I recently reinstalled the drivers which seemed to help for a few days but then the crashes came back (randomly again) only this time, no minidump files were generated.

My specs

• CPU: Intel Core i5-14400
• GPU: Asus Dual GeForce RTX 4070 Super OC, 12 GB
• RAM: Kingston Fury Beast DDR5 32GB (x1)
• Storage: 1TB ADATA XPG Gammix S70 NVMe (x2)
• Motherboard: MSI ATX MAG B760 Tomahawk
• PSU: DeepCool PM850D 80+ Gold 850W

I've monitored temps and power usage, as well as stress tests, but nothing stands out. Has anyone else experienced something similar?

Thanks!

 

[beyondlogic]

Hi everyone,

I'm having an issue with my Asus Dual GeForce RTX 4070 Super OC (12GB) (haven't really overclocked it) that started around February. I bought the PC in May 2024 and it had been running fine until then.

The problem:

• The screen turns off completely randomly (either when gaming, browsing the web, etc.) but the PC keeps running (I can hear the fans and everything stays powered. Even, what I assume is, the GPU LED)
• The only way to get video back is to restart the PC manually.
• Each crash generated a minidump file, and those pointed to an Nvidia driver issue.
• I recently reinstalled the drivers which seemed to help for a few days but then the crashes came back (randomly again) only this time, no minidump files were generated.

My specs

• CPU: Intel Core i5-14400
• GPU: Asus Dual GeForce RTX 4070 Super OC, 12 GB
• RAM: Kingston Fury Beast DDR5 32GB (x1)
• Storage: 1TB ADATA XPG Gammix S70 NVMe (x2)
• Motherboard: MSI ATX MAG B760 Tomahawk
• PSU: DeepCool PM850D 80+ Gold 850W

I've monitored temps and power usage, as well as stress tests, but nothing stands out. Has anyone else experienced something similar?

Thanks!

you will need to replace the cable that came with the 4070 super there garbage get one of these.

https://www.deepcool.com/products/P...ts/PCIe-x-2-to-12VHPWR-Cable/2023/17088.shtml

follow the diagram on site about correct way to route them also do not bend these cables.

also make sure you are feeding gpu correctly power

1 gpu cable isnt enough

you need 2 dedicated pci e cables plugged in 1 cable is only 150w.

download the other driver prior not the latest nvidia drivers are buggy this time round not amd.

do not use driver 572 it doesnt work properly on 40 series

 

[diego74965]

you will need to replace the cable that came with the 4070 super there garbage get one of these.

https://www.deepcool.com/products/P...ts/PCIe-x-2-to-12VHPWR-Cable/2023/17088.shtml

follow the diagram on site about correct way to route them also do not bend these cables.

also make sure you are feeding gpu correctly power

1 gpu cable isnt enough

you need 2 dedicated pci e cables plugged in 1 cable is only 150w.

download the other driver prior not the latest nvidia drivers are buggy this time round not amd.

do not use driver 572 it doesnt work properly on 40 series

I couldn't find where to buy that deepcool cable in my country. You think this XPG cable is good enough? 2VHPWRCABLEVGA-BKCWW

 

[beyondlogic]

I couldn't find where to buy that deepcool cable in my country. You think this XPG cable is good enough? 2VHPWRCABLEVGA-BKCWW

you would be better with akasa they tend to be a universal safe brand.

that cable is only ment for xpg

G-Nexus PX24 90 Degree 12VHPWR to Three 8-Pin Adaptor Cable, 300mm
AK-CBPW31-30BK

https://cpc.farnell.com/akasa/ak-cb...wyWsNC-hbVMSF3Kj25WB4ZOA9GcyR2pRoC7_QQAvD_BwE

 

[diego74965]

Answering myself hoping to help others:

I found the issue. There was a small piece of metal debris inside the 12VHPWR adapter, right where it connects to the GPU.
I had never disconnected the adapter before, so I'm not sure how it got in there. But after removing the debris, my PC has stopped turning off unexpectedly.

Check your connections!