For the past year my system has been having an issue where it will randomly reboot itself with no warning, complete black screen for about 2 seconds followed by a reboot. It has been doing it on and off, went for a period of about 3 months where it didn't do it at all, just recently it has started to do it constantly, up to 4 times a day.
It's very difficult to string together the reboots. sometimes it will be completely random when I'm doing something very low intensity. Often it will happen when I'm gaming, and sometimes it will happen twice in a row as soon as the computer has restarted itself and finished loading up all the startup programs.
When looking into the event viewer it gives me a kernel-power error, event ID 41. The details of this event also show next to nothing.
one of my first thoughts were to do with the connections in my PC, so i checked all of those which seemed to be secure, however the problem still persisted. Next i moved to my power supply. I have completely replaced the power supply with a new one, during which my second hard drive broke, which led me to assume this could have also been the culprit. However even replacing the power supply and all its cables it still powers off randomly. I'm now thinking it may be an issue with the motherboard, but i would really like to find a way to isolate the problem to see if it is this so i don't end up replacing the motherboard for no reason, which would be a huge pain. I have also checked all the thermals whilst i have been doing things such as gaming and they are at a steady and reasonable temperature.
In terms of software, all my drivers are up to date and the issue has been happening for so long that i doubt it is a software problem, but it may well be.
If anybody has any advice or suggestions including software i can download to detect whats causing the problem or tests i can run on my hardware it would be greatly appreciated.
A spec list of my PC below:
Gigabyte NVIDIA GeForce GTX 1080 Ti GAMING OC 11G
intel i7 8700k (not overclocked)
Asus prime z370-p
Corsair CMK16GX4M2B3000C15 Vengeance LPX 16 GB DDR4 3000 MHz
(2 x 8gb)
EVGA 750GC
NZXT Kraken X62 280mm
WD Black WDS512G1X0C 512 GB
It's very difficult to string together the reboots. sometimes it will be completely random when I'm doing something very low intensity. Often it will happen when I'm gaming, and sometimes it will happen twice in a row as soon as the computer has restarted itself and finished loading up all the startup programs.
When looking into the event viewer it gives me a kernel-power error, event ID 41. The details of this event also show next to nothing.
one of my first thoughts were to do with the connections in my PC, so i checked all of those which seemed to be secure, however the problem still persisted. Next i moved to my power supply. I have completely replaced the power supply with a new one, during which my second hard drive broke, which led me to assume this could have also been the culprit. However even replacing the power supply and all its cables it still powers off randomly. I'm now thinking it may be an issue with the motherboard, but i would really like to find a way to isolate the problem to see if it is this so i don't end up replacing the motherboard for no reason, which would be a huge pain. I have also checked all the thermals whilst i have been doing things such as gaming and they are at a steady and reasonable temperature.
In terms of software, all my drivers are up to date and the issue has been happening for so long that i doubt it is a software problem, but it may well be.
If anybody has any advice or suggestions including software i can download to detect whats causing the problem or tests i can run on my hardware it would be greatly appreciated.
A spec list of my PC below:
Gigabyte NVIDIA GeForce GTX 1080 Ti GAMING OC 11G
intel i7 8700k (not overclocked)
Asus prime z370-p
Corsair CMK16GX4M2B3000C15 Vengeance LPX 16 GB DDR4 3000 MHz
(2 x 8gb)
EVGA 750GC
NZXT Kraken X62 280mm
WD Black WDS512G1X0C 512 GB