SPECS:
OS Name: Microsoft Windows 10 Home
Version: 10.0.10240 Build 10240
System Model: HP Pavilion dv7 Notebook PC
System Type: x64-based PC
Processor: AMD A4-3300M APU with Radeon(tm) HD Graphics, 1900 Mhz, 2 Core(s), 2
BIOS Version/Date: Hewlett-Packard F.21, 9/13/2011
SMBIOS Version: 2.7
Embedded Controller Version: 51.24
Installed Physical Memory (RAM): 4.00 GB
Total Physical Memory: 3.48 GB
Available Physical Memory: 1.22 GB
Total Virtual Memory: 4.19 GB
Available Virtual Memory: 1.37 GB
Page File Space: 731 MB
PROBLEM:
High CPU and Disk usage spikes - 100%
PROCESSES WITH HIGHEST USAGE:
- System
- Firefox
- F-Secure Antivirus
- Microsoft OneDrive
ALREADY ATTEMPTED:
- Disabled Superfetch
- Disabled P2P updates
- Cleared all temp files (manually, and with CCleaner)
I am wondering if this is a hardware/driver related issue. Can someone with more understanding of hardware please take look at the specs and tell me what you think? I have the latest version of HP Support Assistant installed and that is where I update all the manufacturer hardware. I have checked every day and have not gotten any alerts for updates.
Thank you for the help!
- Suzanne
OS Name: Microsoft Windows 10 Home
Version: 10.0.10240 Build 10240
System Model: HP Pavilion dv7 Notebook PC
System Type: x64-based PC
Processor: AMD A4-3300M APU with Radeon(tm) HD Graphics, 1900 Mhz, 2 Core(s), 2
BIOS Version/Date: Hewlett-Packard F.21, 9/13/2011
SMBIOS Version: 2.7
Embedded Controller Version: 51.24
Installed Physical Memory (RAM): 4.00 GB
Total Physical Memory: 3.48 GB
Available Physical Memory: 1.22 GB
Total Virtual Memory: 4.19 GB
Available Virtual Memory: 1.37 GB
Page File Space: 731 MB
PROBLEM:
High CPU and Disk usage spikes - 100%
PROCESSES WITH HIGHEST USAGE:
- System
- Firefox
- F-Secure Antivirus
- Microsoft OneDrive
ALREADY ATTEMPTED:
- Disabled Superfetch
- Disabled P2P updates
- Cleared all temp files (manually, and with CCleaner)
I am wondering if this is a hardware/driver related issue. Can someone with more understanding of hardware please take look at the specs and tell me what you think? I have the latest version of HP Support Assistant installed and that is where I update all the manufacturer hardware. I have checked every day and have not gotten any alerts for updates.
Thank you for the help!
- Suzanne