Question High CPU temps and thermal throttle on Acer laptop

[zens1]

Hello,
I've hit a wall while looking for a fix for high CPU temperature, so I've come here to ask for help

Issues with Acer Aspire A715-43G with a 4GB RTX 3050 and Ryzen 5 5625U.

When I bought this piece, everything was running very well, no high temperatures and no stuttering ever. After a few months, I noticed my games framerate was dropping to 2-5 FPS, and these stutters occurred constantly in very shorts period of time . After some research I found an answer to my problems (so I think) - thermal throttle. First considered GPU to be overheating, so i started monitoring all the temperatures and saw that my CPU hits very high temperatures above 95C while playing (laptop mostly used for gaming), and when it hit ~98-99C previously stated stutters started occurring and temperature would reduce to 90C and the proccess would loop. Idle temps are also very high - just after boot and 5 mins of runtime i am averaging 50-60C on desktop with no extra apps open. I did all i could to fix this - cleaned all the fans on my laptop, replaced thermal paste on both CPU and GPU (insides of the laptop did not seem broken or anything) but the problem still occurs. Ligher titles seem to be fixed with this (for example Leauge of Legends, but with a cooling pad on max fan speed still averages 92-93C) although i noticed a huge FPS drop in any GPU demanding tasks.
Additional info: I am using a laptop cooler on max power all the time, my room temperature is mostly 20-21C, charger is always plugged in, tried switching power plans on the laptop and nothing seems to help, never tried overclocking any of the hardware, also I use the laptop screen and an external monitor for two screens.


Thanks for answers in advance.

 

[triplex1]

reduce settings from the games you play.
Also put some very good thermal paste

 

[zens1]

Hi, thanks for replying.
I tried lowering settings on the games I play, even putting lowest possible with low resolutions do not provide a fix for stuttering. Too high in-game settings also would not explain high idle temps with no running programs i think. I used the Thermal Grizzly paste for replacement.

 

[triplex1]

..... and scan for malware

 

[triplex1]

Hi, thanks for replying.
I tried lowering settings on the games I play, even putting lowest possible with low resolutions do not provide a fix for stuttering. Too high in-game settings also would not explain high idle temps with no running programs i think. I used the Thermal Grizzly paste for replacement.

Thermal Grizzly is good paste , scan your laptop for malware.
I would say change the power plan to balance but I don't think that's the problem
Because I have a much older laptop Acer and I had a temperature problem like you, I solved it by putting a Kioxia disk which is in an aluminum case, so I would say to take a look at your disk to see if temperatures rise from there which is solved with a disk which it has a cooler as long as it fits and to fasten the rest of the things

 

[zens1]

I have scanned my laptop for malware with Bitdefender, 0 suspicious files. Also, I don't think that I could change my disk to something in an aluminium case since I have a M.2 SSD slot unless I am not aware that something like this exists, and the hard drive totally did not worry me in my measurements. Thank you for the tips tho

Thermal Grizzly is good paste , scan your laptop for malware.
I would say change the power plan to balance but I don't think that's the problem
Because I have a much older laptop Acer and I had a temperature problem like you, I solved it by putting a Kioxia disk which is in an aluminum case, so I would say to take a look at your disk to see if temperatures rise from there which is solved with a disk which it has a cooler as long as it fits and to fasten the rest of the things

 

[triplex1]

I have scanned my laptop for malware with Bitdefender, 0 suspicious files. Also, I don't think that I could change my disk to something in an aluminium case since I have a M.2 SSD slot unless I am not aware that something like this exists, and the hard drive totally did not worry me in my measurements. Thank you for the tips tho

you have m2 , i have ssd
you will see if it raises temperatures
and if it goes up, you'll see if it can fit in m2 with cooler

 

[triplex1]

what is the basis on which you cold it?