Need much more details.About 2 days
I opened my laptop and I watched a couple YouTube videos and then I shut down the computer and the next day it was updating.Need much more details.
What was the last thing you did, before this happened?
What OS?
Full parts list?
It gets stuck at the same spot every time.And you haven't tried manually restarting? Or, does it keep getting stuck in the same spot upon restart?