Question How do you know if your TPM module is working and Can a hacker render it inoperable?

[newtech2140]

My Question is: How do you tell if your TPM module is working, and Can a hacker render it inoperable?

I got hacked and like a newb, I called a phone number thinking it was to Microsoft. This guy told me that my pc had no encryption going on.
I know very little about how TPM's work and don't know how to verify if mine is working or not. Also can it be "turned on"? Or does it just work when it's installed? Windows 11 works like it should.
I appreciate your time and assistance.

Thanks,
newtech2140

My Rig:
Gigabyte B550 Aorus Elite AX V2
AMD CPU: Ryzen 7 5700X
Kingston RAM 32 GB Fury Beast RGB 16x2 KF432C16BBAK2/32
SAPPHIRE PULSE Radeon RX 6600 8GB
NewHail TPM2.0 Module LPC 12Pin Module with Infineon SLB9665 for Gigabyte Motherboard Compatible with GC-TPM2.0_S
Nextorage Japan Internal SSD 1TB for PC and PS5 Storage Expansion M.2 2280 with Heatsink PCIe Gen4.0 NVMe 3D TLC NAND
Thermalright AssassinX120 SE ARGB CPU Air Cooler
Windows 11 Home

 

[CountMike]

My Question is: How do you tell if your TPM module is working, and Can a hacker render it inoperable?

I got hacked and like a newb, I called a phone number thinking it was to Microsoft. This guy told me that my pc had no encryption going on.
I know very little about how TPM's work and don't know how to verify if mine is working or not. Also can it be "turned on"? Or does it just work when it's installed? Windows 11 works like it should.
I appreciate your time and assistance.

Thanks,
newtech2140

My Rig:
Gigabyte B550 Aorus Elite AX V2
AMD CPU: Ryzen 7 5700X
Kingston RAM 32 GB Fury Beast RGB 16x2 KF432C16BBAK2/32
SAPPHIRE PULSE Radeon RX 6600 8GB
NewHail TPM2.0 Module LPC 12Pin Module with Infineon SLB9665 for Gigabyte Motherboard Compatible with GC-TPM2.0_S
Nextorage Japan Internal SSD 1TB for PC and PS5 Storage Expansion M.2 2280 with Heatsink PCIe Gen4.0 NVMe 3D TLC NAND
Thermalright AssassinX120 SE ARGB CPU Air Cooler
Windows 11 Home

TPM alone, working or not, without using encryption is not going to do anything and not save you. You can see it in Device Manager under Security devices.