Hi, I have tried products from both companies recently but they all have some sort of issues. In the past, I bought from NEC and Samsung. From the internet, it looks like Samsung QC has dropped.
I have not used BenQ products before. Usually how long do monitors from BenQ and LG last before repairing or replacement is needed? From short personal experience, my experience with LG's support is that they are useless and unhelpful. From the internet, it looks like people just buy a new one when their LG monitors are having issues. While BenQ's support answers, they also cannot resolve some issues and requires me to do beta testing for them. When I complained about backlight bleed, they said that they don't test their products in the dark and told me to watch movies in a bright room even their monitors have a "Cinema mode".
I have not used BenQ products before. Usually how long do monitors from BenQ and LG last before repairing or replacement is needed? From short personal experience, my experience with LG's support is that they are useless and unhelpful. From the internet, it looks like people just buy a new one when their LG monitors are having issues. While BenQ's support answers, they also cannot resolve some issues and requires me to do beta testing for them. When I complained about backlight bleed, they said that they don't test their products in the dark and told me to watch movies in a bright room even their monitors have a "Cinema mode".