Question How to check Dell 34GKR battery?

[hw_user]

I threw away the battery of my Dell E7440 because it bulged 3 weeks ago. I have been running the laptop without a battery. I finally got a new 34GKR battery today. I plugged the battery in. But the E7440 cannot detect it. The command prompt says no battery is detected and the BIOS says no battery installed. How can I tell if the new battery is bad or my laptop is bad?

 

[Darkbreeze]

Did you leave it plugged in a while so it could charge? Many times they come depleted because they've been sitting on a warehouse shelf forever.

If it's been plugged in longer than an hour then it should be able to be detected at least. What brand is the battery? Where did you order it from? Was it new or used?

Do you own or have access to a volt or multimeter?

 

[USAFRet]

I threw away the battery of my Dell E7440 because it bulged 3 weeks ago. I have been running the laptop without a battery. I finally got a new 34GKR battery today. I plugged the battery in. But the E7440 cannot detect it. The command prompt says no battery is detected and the BIOS says no battery installed. How can I tell if the new battery is bad or my laptop is bad?

Link to what you bought?