Question How to diagnose internet connection..using Resource Monitor in Windows 10

[hayley3]

If I look at Resource Monitor it says my Network i/o is 3kbps to 1800kbps, and if I do a Speed test, my speeds are 300Mbps. I'm having some lag so trying to figure it out, but the two numbers are so far off, I wanted to ask if anyone knows why or what else I can look at? I can't insert an image so posting the gyazo link, I hope that's okay.

https://gyazo.com/c3ba7e26d4f71b1620970b3ab41bc909
TIA?
Cheryl

 

[Ralston18]

You can post a screenshots here via imgur (www.imgur.com).

= = = =

This "Seamonkey"?

https://www.seamonkey-project.org/

 

[bill001g]

First you have to be careful some of the reading resource monitor are BYTES/sec and others are bits/sec

Next you have to actually be running a application that uses a lot of bandwidth. From the little I know about it the seamonkey program is a web browser use almost no bandwidth.

In addition resource monitor is averaging the speeds over a longer period of time. If you were to run the speedtest and watch the resource monitor you might see a spike in the graphs while it runs but it speedtest does not run long enough for resource monitor to give very accurate data.

Maybe download a windows install image from microsoft since that will take much longer and resource monitor may give you better data.

The bandwidth though is not really related to lag. Lag in most cases is caused by latency and that tends to be something in the path holding the data. It really depends on what you are calling "lag"

 

[hayley3]

First you have to be careful some of the reading resource monitor are BYTES/sec and others are bits/sec

Next you have to actually be running a application that uses a lot of bandwidth. From the little I know about it the seamonkey program is a web browser use almost no bandwidth.

In addition resource monitor is averaging the speeds over a longer period of time. If you were to run the speedtest and watch the resource monitor you might see a spike in the graphs while it runs but it speedtest does not run long enough for resource monitor to give very accurate data.

Maybe download a windows install image from microsoft since that will take much longer and resource monitor may give you better data.

The bandwidth though is not really related to lag. Lag in most cases is caused by latency and that tends to be something in the path holding the data. It really depends on what you are calling "lag"

I"m having more lag in Chrome pages and also Second Life which is a game and related to the Genesis viewer which is showing up 3 times in the Network section which I thought strange. And I get my email via Seamonkey and the email server was timing out trying to get messages. I've been crashing in my Second Life game although FPS seemed decent at 130. My speedtest is high but it's ATT Air so I don't trust the speedtest is accurate. I checked malwarebytes and it says I'm clean.

 

[hayley3]

You can post a screenshots here via imgur (www.imgur.com).

= = = =

This "Seamonkey"?

https://www.seamonkey-project.org/

That application is actually not lagging, I mainly use that for email...except the email is lagging.

 

[Ralston18]

Close Seamonkey and see if the performance steadies.

 

[bill001g]

Bandwidth is only one variable in your networks connection. Now days the bandwidth is so high it seldom causes issues. Back in the days of DSL if you would watch youtube at to high a bit rate it would exceed your download rate and get poor quality. Most application do not use even close to the bandwidth of a network connection. Something like 4k netflix uses about 30mbps. Bandwidth would only matter if you were maxing out the connection.

What is much more likely is you are getting data loss. This is even more likely because you are using a wireless internet connection. All types of wireless tend to have data loss.

The best test is to leave a constant ping run to say 8.8.8.8. Problem is unlike say a fiber connection packet loss is expected on a mobile broadband connection so the ISP will not even attempt to fix it.

Mobile broadband connections are very strange the ISP may favor other traffic over yours. Sometimes this is part of the contract, very cheap phone/internet plans outright say other people traffic is favored over yours. In some cases they also favor actual mobile traffic..ie moving in a car..over a home user because they want to avoid disconnecting the mobile uses are they change towers.

 

[hayley3]

Update: I had a virus and some corrupt files on the hard drive, but I am still lagging too. Just giving an update.