Question How to fix not working keyboard & mouse?

Apr 24, 2020
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I had to replace a broken keyboard and I bought a replacement with a PS2 port. It wasn't working and I tried to look for solutions. I found out I need change the digits in the i8042prt from 3 to 1 and restarted my computer. It didn't work, so I got frustrated and tried to change the digit into 2. I restarted the PC and now my mouse didn't work also the keyboard. Now I can't access my pc. All the USB has power but the mouse cursor don't display. Hoping for a solution.
 

Ralston18

Titan
Moderator
Make and model information for keyboard and mouse?

Did you at any time try to reinstall the drivers via a direct download from the manufacturer's website?

You might try rebooting via Safe Mode.

What other known working keyboards and mice do you have or can perhaps borrow?

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When you attempted to change the digits (from 3 to 1) did you edit the registry?

If so, what process or procedure did you use? Link?

Did you back up the registry beforehand?

Registry edits are a last resort effort and should be done only after a full backup. All to easy to "brick" the pc.

What backups do you have? Images, a clone, recovery USB etc..?