How to fix the broken USB port from Seagate 2TB Backup Plus Portable Drive.

[Speedcobra]

How to fix the broken USB port from my Seagate 2TB Backup Plus Portable Drive. All of a sudden something went wrong and when I pulled the USB cable out of the port, the connector inside the drive went out also. Any help?

 

[Phillip Corcoran]

Check if it's still under warranty here: http://support.seagate.com/customer/en-GB/warranty_validation.jsp

If it is, go here and fill in return form (UK customers only): http://www.seagate.com/gb/en/support/warranty-and-replacements/

For non-UK customers, click the link (United Kingdom) at bottom-left of page, then choose your country.

 

[Speedcobra]

Not anymore. And I also have tons of files on it and cannot even return it. Thanks Phillip.

 

[Speedcobra]

?

 

[Speedcobra]

What a stupid answer. When the basic thing is to take out the memory, buy an enclosure and put it on.