Hi...
I have a infected folder in Windows 7 and I am unable to delete it.
The folder is in Program Files. It is called 360
From the command prompt, I typed this:
CD\
and I arrived here:
C:\>
Then I typed CD\program files and now I came to:
C:\Program Files>
If I type dir/w, I can see all the files under Program Files including the folder that I need to delete called 360
I type:
RD /S /Q 360
It says
360\360Safe\safemon\360udiskiguard.dll Access is denied.
I am the admin. A virus or trojan horse has infected this entire folder and I am trying to remove it.
I have failed in everything I have tried.
Can anyone help me please? I am not very good at dos prompts. I tried all I could find on the internet.
have spent 2 full days on this.
Any help greatly appreciated.
I did not know if I should post here or in the virus forum. I have run Viperescue in safe mode and I have Malwarebytes installed and registered. No help.
Thanks
jack
I have a infected folder in Windows 7 and I am unable to delete it.
The folder is in Program Files. It is called 360
From the command prompt, I typed this:
CD\
and I arrived here:
C:\>
Then I typed CD\program files and now I came to:
C:\Program Files>
If I type dir/w, I can see all the files under Program Files including the folder that I need to delete called 360
I type:
RD /S /Q 360
It says
360\360Safe\safemon\360udiskiguard.dll Access is denied.
I am the admin. A virus or trojan horse has infected this entire folder and I am trying to remove it.
I have failed in everything I have tried.
Can anyone help me please? I am not very good at dos prompts. I tried all I could find on the internet.
have spent 2 full days on this.
Any help greatly appreciated.
I did not know if I should post here or in the virus forum. I have run Viperescue in safe mode and I have Malwarebytes installed and registered. No help.
Thanks
jack