HYST3R
Distinguished
- Feb 27, 2006
- 463
- 0
- 18,780
you owe me 100$
pm me I will give you my paypal account 😉
all i had to do was read your first post to know where this was going.
and if this place really is as bad as you say.
1. get your money back from the purchase.
2. dont go there anymore. (this seems to be very hard for difficult customers to learn).
3.If it is the system, why wait 4 months?
4.They will probably send your frauded mobo in for an RMA in which INTEL (most likely the manufacturer of your no name mobo) will find what you have done to make it not work, and hopefully this will end in court.
wadj you can go PM yourself!
and for the rest of you, i am dissapointed to see that you would so readily help someone commit fraud instead of giving them constructive help in fixing their "Bugs".
you owe me 100$
pm me I will give you my paypal account 😉
all i had to do was read your first post to know where this was going.
and if this place really is as bad as you say.
1. get your money back from the purchase.
2. dont go there anymore. (this seems to be very hard for difficult customers to learn).
3.If it is the system, why wait 4 months?
4.They will probably send your frauded mobo in for an RMA in which INTEL (most likely the manufacturer of your no name mobo) will find what you have done to make it not work, and hopefully this will end in court.
wadj you can go PM yourself!
and for the rest of you, i am dissapointed to see that you would so readily help someone commit fraud instead of giving them constructive help in fixing their "Bugs".
Its your fault here, you just read first post, and you didnt continue..
1. can't get the money back after 30 days
2. He did understand that, but you must agree that with those ads people that dont know anything about computer rush for the price
3. as I previously said, He doesnt know about computers, it tooks someone that know a bit to tell him why is it that slow and buggy and etc.
4. they can send the motherboard, they will send a new one (not defective I hope) and he will enjoy a silent pc
you dont seem to be a man of word, you bet, you lost, you pay now..
HYST3R
Distinguished
- Feb 27, 2006
- 463
- 0
- 18,780
ok so if they wont honor their word then why dont you prove how buggy it is smart ass.
run:
SeaTools, to check IDE controller, ram, Hard drive, and NTFS.
also run memtest just for fun. if it fails, show them the results either in the store or print it out and show them.
by the way your english is horrible. yes they will RMA the board, and yes you will get caught for tampering with it no matter what you do. no i will not pay you any money as you dont deserve anything except a smack in the face. i will pay you that if you want.
also dont ask for help screwing techs here, cause i have nothing better to do then to flame you about it. :lol:
run:
SeaTools, to check IDE controller, ram, Hard drive, and NTFS.
also run memtest just for fun. if it fails, show them the results either in the store or print it out and show them.
by the way your english is horrible. yes they will RMA the board, and yes you will get caught for tampering with it no matter what you do. no i will not pay you any money as you dont deserve anything except a smack in the face. i will pay you that if you want.
also dont ask for help screwing techs here, cause i have nothing better to do then to flame you about it. :lol:
my english may be horrible, but I have the respect to take the time to hear what people are saying, and then try to argue I'm not "knowitall" as you may be, but again I try to find solutions with people.
I'm not interested in having a challenge with you.
But thank for the idea of the software tests, maybe you would agree that its not the customer to do that kind of test but the store where you paid it and specialy when you paid double price for extended warranties..
SuperFly03
Distinguished
- Dec 2, 2004
- 2,514
- 0
- 20,790
I tend to agree. I had this problem with Sony (not with a computer but stick with me). I bought a home theater in a box from Best Buy and after 3 months the system stopped playing CDs (it was a multi disc DVD system) and then started screwing up DVDs. So I called tech support and they had me pay $60 to ship it to them for repairs. Fine. Got it back ~2 weeks later with some sort of service log so I plugged it in, still broken. Called them again, shipped it to them again. It came back again, still broken. For a third time I shipped it to them (this time they paid for shipping) and it came back broken. Finally on the fourth time they just sent me the "new" version which wasn't any better. I summarily donated it to a friend who had no sort of surround sound.
It is events like these that piss people off. The company should honor its word that it will replace defective components. Theoretically you could take them to court over violations of the Uniform Commercial Code but it wouldn't be worth the time and effort. The legal route is of course the "official" route but a slight "mishap" with the mobo saves everyone time and money. Would you, as a company, rather deal with pissed off customers in court who will do immense damage to your reputation and drive away customers or simply replace a faulty mobo that should have been replaced alot earlier in the time line?
One happy customer tells one friend, one unhappy customer tells ten. You do the math.
If your willing to go as far as breaking the computer to get a new one why don't you just reformat and reinstall XP since that will have to happen anyway if you get the new computer.
All the time you have taken to try and figure out a scam could have been used to wipe everything clean and have it all back to normal. If this doesn't work then maybe go the route of what you've been considering.
This happens more often then not a company taking advantage of a customer that looks like they might not be educated in that product. It's too bad we couldn't hear both sides of the story and see if maybe your friend is just really that clueless.
Nevertheless, one method you might consider is sticking a ram stick in that isn't designed to be in that motherboard. Years ago with my P3 1 gig computer I made the horrible mistake of taking advice from Bestbuy. They told me the ram I had in my other computer was backwards compatible with the computer I just bought. I stuck it in and heard some zapping sounds and then that was it, the computer never booted up after that. I was holding off on buying ram because I was going to use the money for something else is why I didn't buy ram for this computer in the first place so thought the ram from the old computer would hold me over. I went out a bought the correct ram type for the computer and acted dumbfounded about what happened when I brought it in to the computer place that built this computer for me. They ran tests and couldn't figure out why the motherboard went bad and just replaced it for me, I was shocked that they couldn't figure it out. This wasn't some place where they don't know what they're doing either. Maybe at that time/era of motherboards there wasn't a way to tell if using the wrong type of ram would be noticed.
It wasn't a very honest thing to do but if anyone should have been held liable it should have been the pricks and Bestbuy saying, "Oh yea that ram will work just fine." If you don't know the correct answer don't just make some bs up to get off the phone faster. Ugh, I'll never trust anything employee's say at Bestbuy after this incident.
On a side note, that P3 1 gig computer is still going strong to this day. Just has a loud CPU fan =_=.
All the time you have taken to try and figure out a scam could have been used to wipe everything clean and have it all back to normal. If this doesn't work then maybe go the route of what you've been considering.
This happens more often then not a company taking advantage of a customer that looks like they might not be educated in that product. It's too bad we couldn't hear both sides of the story and see if maybe your friend is just really that clueless.
Nevertheless, one method you might consider is sticking a ram stick in that isn't designed to be in that motherboard. Years ago with my P3 1 gig computer I made the horrible mistake of taking advice from Bestbuy. They told me the ram I had in my other computer was backwards compatible with the computer I just bought. I stuck it in and heard some zapping sounds and then that was it, the computer never booted up after that. I was holding off on buying ram because I was going to use the money for something else is why I didn't buy ram for this computer in the first place so thought the ram from the old computer would hold me over. I went out a bought the correct ram type for the computer and acted dumbfounded about what happened when I brought it in to the computer place that built this computer for me. They ran tests and couldn't figure out why the motherboard went bad and just replaced it for me, I was shocked that they couldn't figure it out. This wasn't some place where they don't know what they're doing either. Maybe at that time/era of motherboards there wasn't a way to tell if using the wrong type of ram would be noticed.
It wasn't a very honest thing to do but if anyone should have been held liable it should have been the pricks and Bestbuy saying, "Oh yea that ram will work just fine." If you don't know the correct answer don't just make some bs up to get off the phone faster. Ugh, I'll never trust anything employee's say at Bestbuy after this incident.
On a side note, that P3 1 gig computer is still going strong to this day. Just has a loud CPU fan =_=.
piratepast40
Distinguished
- Nov 8, 2006
- 514
- 1
- 18,980
while burning out a motherboard sounds like fun, it's probably not as much fun when you're doing it in hopes of getting a replacement. I know several have suggested, but i thought i'd try it again (as my good deed for the day). Why not diagnose what exactly is failing/wrong with the machine and then try to negotiate amicably (at first.)
It's always easier to deal with people in situations like these when you seem to know what you're talking about and you can get proof such as diagnosis print out.
If this fails why not just make a scene? Now I work in retail and totally hate it when customers do this, and i myself don't do this (as i've been fortunate enough to avoid this type of situation), but there's not much that can't be obtained in a store with an old fashion scene, especially if you're presenting cold hard facts.
As well this way you don't have anything to lose and heck, you might even LEARN that you don't even have a hardware problem.
Yeah funny how you just mentioned that the machine is "buggy" , but never actually mentioned any of the symptoms. You know these forums are filled with really knowlegable, and helpfull people (they won't even charge you) that could probably diagnose what's wrong with your machine had you just listed some symptoms. Sure you or your buddy spent the coin for the extended warranty, but the best lessons in life aren't free, and if you took the time to LEARN something productive here you most likely wouldn't need to get extended warranty again, or a pre-built pc for that matter.
It's always easier to deal with people in situations like these when you seem to know what you're talking about and you can get proof such as diagnosis print out.
If this fails why not just make a scene? Now I work in retail and totally hate it when customers do this, and i myself don't do this (as i've been fortunate enough to avoid this type of situation), but there's not much that can't be obtained in a store with an old fashion scene, especially if you're presenting cold hard facts.
As well this way you don't have anything to lose and heck, you might even LEARN that you don't even have a hardware problem.
Yeah funny how you just mentioned that the machine is "buggy" , but never actually mentioned any of the symptoms. You know these forums are filled with really knowlegable, and helpfull people (they won't even charge you) that could probably diagnose what's wrong with your machine had you just listed some symptoms. Sure you or your buddy spent the coin for the extended warranty, but the best lessons in life aren't free, and if you took the time to LEARN something productive here you most likely wouldn't need to get extended warranty again, or a pre-built pc for that matter.
SuperFly03
Distinguished
- Dec 2, 2004
- 2,514
- 0
- 20,790
No!
It's the three-eleven rule!
One happy customer tells three friends, one unhappy customer tells eleven
You get the idea don't you? Let us no quibble of such minute details. The point is the same and the exact numbers are in flux. I've used the 1:10 you us 3:11... meh.
fire_storm
Distinguished
- Jan 23, 2007
- 141
- 0
- 18,680
did it work?? i really want to know...
i have a board which i suspect that the heat sensors in is bad, i would like to know what to do if they do the same thing with me ( i gathered my PC parts so i will dealing with the manufacturer...)
i have a board which i suspect that the heat sensors in is bad, i would like to know what to do if they do the same thing with me ( i gathered my PC parts so i will dealing with the manufacturer...)
The_Gremlin
Distinguished
- Apr 13, 2006
- 109
- 0
- 18,680
So, what ARE the symptoms of this "buggy" (i.e. feature filled :twisted: ) computer??
What are the system specs??
What are the system specs??
we will try this evening or tomorrow.
As I said, symptoms are, chipset fan making horrible noise, the tech support changed the hard drive coz it had strange noise too and was defectivem, they reinstalled but the windows is still buggy, we didnt install anything else but games, no msn, no p2p, no softwares.
from time to time the computer is freezing.
It cannot be the memory, we tested it previously, so it can only be the motherboard, and thats the goal of this thread, to kill it to gain another one, since the tech support there, says it takes 3 returns to change it.. so lets change it once and for all..
we only did 1 return.. hope it wont take 2 more to go..
edit :
system specs are:
A64 3800 X2 I think
no name motherboard
1GB DDR they changed it to Kingston, coz last time it was no name and defective too..
320 GB Seagate
GFX Nvidia 6200 64MB
Windows XP MCE
As I said, symptoms are, chipset fan making horrible noise, the tech support changed the hard drive coz it had strange noise too and was defectivem, they reinstalled but the windows is still buggy, we didnt install anything else but games, no msn, no p2p, no softwares.
from time to time the computer is freezing.
It cannot be the memory, we tested it previously, so it can only be the motherboard, and thats the goal of this thread, to kill it to gain another one, since the tech support there, says it takes 3 returns to change it.. so lets change it once and for all..
we only did 1 return.. hope it wont take 2 more to go..
edit :
system specs are:
A64 3800 X2 I think
no name motherboard
1GB DDR they changed it to Kingston, coz last time it was no name and defective too..
320 GB Seagate
GFX Nvidia 6200 64MB
Windows XP MCE
admitting firstly that we are taking the OP at his written word, . but.... the store should have disclosed to the buyer that the system was "used"/a demo when purchased and the response from the repair person that "all computers are buggy" is not satisfactory.
did the store fix the noisey chipset fan?
"freezing" is usually caused by a software "process".
the "no name" mobo has to have a part number/manufacturer number on it somewhere. the store had to have some kind of system specs which included part makers.
did the store fix the noisey chipset fan?
"freezing" is usually caused by a software "process".
the "no name" mobo has to have a part number/manufacturer number on it somewhere. the store had to have some kind of system specs which included part makers.
Perhaps you'd like to volunteer to go to Future Shop headquarters and teach their salespeople to stop selling with misinformation and lies?
Everyone who has ever purchased a PC at Future Shop learns that the sales people are taught to use as many buzz words as they can, but have no clue about what they're selling.
Really, I have no idea why anyone would buy a PC from a big box store. Would you buy a car from Sears? How about a TV from Safeway? No. You wouldn't.
goldragon_70
Distinguished
- Jan 13, 2007
- 731
- 0
- 18,980
djcoolmasterx
Distinguished
- Mar 15, 2007
- 1,269
- 0
- 19,310
HYST3R
Distinguished
- Feb 27, 2006
- 463
- 0
- 18,780
Perhaps you'd like to volunteer to go to Future Shop headquarters and teach their salespeople to stop selling with misinformation and lies?
Everyone who has ever purchased a PC at Future Shop learns that the sales people are taught to use as many buzz words as they can, but have no clue about what they're selling.
Really, I have no idea why anyone would buy a PC from a big box store. Would you buy a car from Sears? How about a TV from Safeway? No. You wouldn't.
yes i would! i hate when customers get takin advantage of.
but i also hate when customers wait months on end then decide that its the stores fault and "they need to fix it now!" as i have been told countless times.
and until he runs some tests "which are very easy for anyone to run", i have already givin examples of some good ones, and find out exactly what is wrong and tell the shop.
he can continue to whine and complain.
Have you tried contacting the manufacturer of the PC instead of the retail outlet?
List the specs for us, which I think others have suggested.
Also, you mention that the original buyer did not notice the 'bugginess' of the computer, so was it your trained computer skills that figured this out? Was your friend happy with the computer?
Cheap PCs are just that, cheap. Slow hard drives (5400rpm) can make a computer seem abnormally (buggy) slow to those used to using faster drives. Integrated video cards, audio, etc. can have the same affect. Some manufacturers pile on the extra software to pad their earnings; have you cleaned of all the junk? Try a fresh OS install?
Run some tests, prove the buggy conditions you claim to witness. An extended warranty does not cover extensive performance testing in most cases. Certainly they should replace the noisy fan, but other than that it seems like your friend got a cheap computer for a cheap price. Maybe he should have consulted you prior to the purchase. I certainly would not buy a car without doing some research, yet people think that a computer is a computer and buy on price. I am sure the profit margin on this computer was not much different than it is for the more expensive ones and most likely was worse for the store. They will sell you whatever you are willing to pay for, and it sounds like your friend wen the cheap route.
P.S. Never buy an extended warranty, ever.
List the specs for us, which I think others have suggested.
Also, you mention that the original buyer did not notice the 'bugginess' of the computer, so was it your trained computer skills that figured this out? Was your friend happy with the computer?
Cheap PCs are just that, cheap. Slow hard drives (5400rpm) can make a computer seem abnormally (buggy) slow to those used to using faster drives. Integrated video cards, audio, etc. can have the same affect. Some manufacturers pile on the extra software to pad their earnings; have you cleaned of all the junk? Try a fresh OS install?
Run some tests, prove the buggy conditions you claim to witness. An extended warranty does not cover extensive performance testing in most cases. Certainly they should replace the noisy fan, but other than that it seems like your friend got a cheap computer for a cheap price. Maybe he should have consulted you prior to the purchase. I certainly would not buy a car without doing some research, yet people think that a computer is a computer and buy on price. I am sure the profit margin on this computer was not much different than it is for the more expensive ones and most likely was worse for the store. They will sell you whatever you are willing to pay for, and it sounds like your friend wen the cheap route.
P.S. Never buy an extended warranty, ever.
nukemaster
Titan
- Nov 23, 2004
- 19,623
- 6
- 74,965
Best post EVER!!!!
short USB power to data, or anywhere else....lets say USB to PS2 = dead port at the least.
TRENDING THREADS
-
-
-
Discussion What's your favourite video game you've been playing?- Started by amdfangirl
- Replies: 4K
-
-
-
Question Updating Optiplex BIOS Really Necessary?- Started by MclovinBoi
- Replies: 1
Facebook
Twitter
Instagram