How to set up HP Officejet 6500 to scan

[bblackmon14]

I recently set up an HP Officejet 6500 on a Windows 7 PC. I need to scan some items and I can't get it to work using the "scan" on the desktop or the "scan" on the printer.

 

[Phillip Corcoran]

More information needed.

What happens when you click "Scan" on the desktop, or press the "Scan" button on the printer?

Please post exact error messages (if any).

Also, please state whether you are trying to use the scanner wirelessly or with USB cable so I can research relevant resources.

 

[sulatha]

i think its problem with your software try to uninstall old software and install latest one this may fix the problem
here is the methods how to install

The model number HP Officejet 6500


Method 1:
You may refer to the below links and use the troubleshooters. Check if it lists and helps resolve any issues: Open the Printer troubleshooter:
http://h10025.www1.hp.com/ewfrf/wc/s...roduct=5191646


Method 2:
You may check if you have the latest drivers installed for the device. You may refer to the below link for getting the latest drivers and check.
HP Officejet 6500 driver
hope this help
Good Luck..