[citation][nom]alextheblue[/nom]No. Google "bumpgate". The issue was exacerbated by HP's marginal cooling, but it didn't cause it. Running cooler would have delayed problems, even "avoided" them entirely as long as the system wasn't stressed much. But the fault was not exclusively HP's. The operating temps were within Nvidia's tolerances for the MCP mobile parts. I mean it's a laptop, even with better cooling it would run hotter than a desktop at points for power savings (at idle or near-idle, for example) if nothing else. Nvidia's bumps were crap, and couldn't handle the load. High temps just made the failures occur much more rapidly.Anyway, the whole "let's extend the warranty a year" is such crap. In lightly used "bumpgate-equipped" laptops, users were often unaware of a potential problem until they started acting up (integrated wireless NIC stops working, intermittent display issues or reboots). For a laptop that is rarely stressed (interwebz and email), by the time it dies it may very well be a couple of years old - out of warranty even after warranty extension! They should attempt to contact all owners who registered it and if not repair the system, at least make them aware of it.Personally if I had a system with known issues that they refused to fix, I'd be really tempted to heat it up and MAKE it fail before the warranty ran out, and send it in for repairs.[/citation]
Yes, I know that the NVIDIA problem was a defect in the chipset. HP never had Intel systems with NVIDIA chipsets though - they were Intel chipset. Those systems had a defect of a different cause, but the end result was the same - a dead board.
HP's warranty service never helped though, since most failures didn't happen until after year 1, but how many people buy manufacturers extended warranties? (more people should IMO). HP changed the warranty extension terms 3 times before silently killing it altogether. Also, many models that had the same cause and symptoms were never covered under the warranty extension. On AMD systems with the NVIDIA chipset, one of the most common first symptoms that I saw was the WiFi mPCIe (they all had Broadcom WiFi cards too) slot going dead on the board. Once I saw that, the board would only last a few months longer before dying. I've seem probably 3 dozen systems with the same symptom and ALL of them had the same result - a system that would no longer POST. I'm well experienced with the problem. When a person brings a DVx000 system in, there is so little chance it's still working 100% that I tell them about the problem ahead of time.
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