Hi all,
I'm having a problem with my HP OfficeJet 7510 - upon powering up, there is a persistent 'Door Open' message on the display screen that I cannot clear. I have checked that all the access doors on the printer are securely closed (the front panel for access to change the cartridges, the top panel for access to the printhead itself, and the rear access door), and tried to clear the message by reopening and closing all these doors multiple times, to no avail. A reset of the printer has also proven fruitless, although given the process of this reset it isn't easy to tell if it's worked or not.
I'm at my wits' end, and I would be very grateful if anyone out there could give me some advice as to what the issue might be, and how to go about rectifying it.
My thanks in advance,
Martin
I'm having a problem with my HP OfficeJet 7510 - upon powering up, there is a persistent 'Door Open' message on the display screen that I cannot clear. I have checked that all the access doors on the printer are securely closed (the front panel for access to change the cartridges, the top panel for access to the printhead itself, and the rear access door), and tried to clear the message by reopening and closing all these doors multiple times, to no avail. A reset of the printer has also proven fruitless, although given the process of this reset it isn't easy to tell if it's worked or not.
I'm at my wits' end, and I would be very grateful if anyone out there could give me some advice as to what the issue might be, and how to go about rectifying it.
My thanks in advance,
Martin