HP Pavilion 32q not getting 2560x1440

[arc101]

Hi,

I bought a HP Pavilion 32q monitor recently which has a 2560x1440 resolution. I bought a AMD HD 6450 1GB video card that has a DVI+HDMI which has a Max. Resolution: 2560 x 1600. But when I connect them using a fast HDMI cable I only get 1920x1080. I updated the drivers for monitor and video card but no effect. I am on a windows 10 machine.

When I connect my Macbook pro with the same HDMI cable, I get the 2560x1440 resoultion. I want to make it work with my windows pc as well. Can someone please tell me what is wrong.

Thanks

 

[Mark RM]

which exact HD 6450?

anyhow, the specs are DVI: 2560 x 1600 / HDMI: 1920 x 1200

 

[arc101]

MSI ATI Radeon HD6450 1 GB DDR3 VGA/DVI/HDMI Low Profile PCI-Express Video Card R6450-MD1GD3/LP over here https://www.amazon.com/gp/product/B004X6ABTM

 

[Mark RM]

yep, that card can only put up 1920 x 1200 on HDMI, to go higher you need to connect via DVI

I realize your monitor doesn't support this...

 

[arc101]

I tried connecting a Dual link DVI-HDMI adapter and connected the HDMI cable because the monitor only has HDMI / Display port support.

 

[Mark RM]

I tried connecting a Dual link DVI-HDMI adapter and connected the HDMI cable.

You will still be limited to 1080p by using a passive adapter in most cases.
Almost anything modern would have been a better choice here, like an RX 550 or GT 1030 etc.. both low power cards.

 

[arc101]

Thanks. Any of those low-profile cards? I am using a dell optiplex.

 

[arc101]

I see they are. Thanks a lot for your help. Appreciate your fast response.

 

[Mark RM]

I see they are. Thanks a lot for your help. Appreciate your fast response.

You are most welcome, as a final note I recommend a changed graphics card vs any adapter complex, native support is always best and good adapters are in the 50 dollar price range anyhow.