HP zr24w

[Dego]

I have bought a new LCD HP zr24w. and now it seem it has a problem that the brightness is not equal on the whole monitor. its more bright in the upper left corner and a little less bright on the whole upper part. but its the darkest in the right bottom corner.

so what could it be ? should i send it back for warranty?

 

[Guest]

If it's extreme enough, I would return it -- it's possible that a lighting component has failed.

 

[Dego]

well its not that extreme but its noticesable. i was just asking that im not imagining myself that this kind of thing is posible, that it happened before i was really looking forward of buying an IPS monitor and now i got a broken one as it looks like...

can i fix it somehow ? can they fix it in service? is there anyway i could check the brightness with any software, test or something?

 

[rofl_my_waffle]

You should claim warranty on it. Most likely one of the CCFL tubes burnt out.

 

[Dego]

well this sucks... does this happen often to new LCD's? or is it 1:100000

 

[cdpage]

Doesn't happen often, at least as far as I've known.

I would try and use the warranty. or do an exchange where you bought it.

As a Graphic designer, that would be unacceptable... and think of it this way. how long will you put up with it?

 

[jaguarskx]

All LCD monitors exhibit some level of uneven backlighting. Some more than others.

How serious is it?

Post pictures of the monitor in dark room with a black background and no icons showing. You basically need a black picture to fill the screen. Take a picture of it at your current settings and with the brightness and contrast set to 50.

Post both pictures.

 

[Dego]

i have send it back for warranty and now I've got it back and the problem is the same! they didnt fix it ... so MAD !

this is the black





and this is the obvious difference between poker table on top left corner and bottom right corner

 

[jaguarskx]

Those are some pretty large patches of uneven backlighting. I would say it is worse than average.

I would call HP customer support and complain and offer to e-mail those pictures as well. I would also read through the warranty to find out if there's anything that specifically applies to the backlight.

 

[cdpage]

woah, yea, i wouldn't put up with that.

I would exchange or return it. That in my eyes would be considered defective.