html Help files do not work correctly

[Gates]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Html help files ( .chm ) do not work correctly. For instance some of the
files in C:/Windows/Help folder do not work correctly ( some images do not
load, "Related topics" link does not work - "page cannot be displayed" ) ,
but some work correctly- for instance Windows Media Player help file. And
besides Norton AntyVirus help files , though they are not in C:/Windows/Help
folder, do not work correctly.

So the point is that for some reason SOME of the files with .chm extension
recently started workin' incorrectly. And when I click on the Windows
Glossary link in Help and Support Center an error message appeares informin'
that there's an error in the script on this page ( runtime error, error:
object expected )

I would appreciate if anyone would help me resolve that issue.
Thanks in advance for any help

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Use MSCONFIG to extract a new copy of HH.EXE
or
To repair all system files, go to Start/Run, and type (or paste in): SFC /SCANNOW (see: Description of Windows XP and Windows Server
2003 System File Checker (Sfc.exe): http://support.microsoft.com/default.aspx?scid=kb;en-us;310747 )

--

Mark L. Ferguson (NOT an MS-MVP)
FAQ for MS Antispyware version 1.0.509
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
marfers notes for windows xp http://www.geocities.com/marfer_mvp/chatNotes.htm
..
"gates" <gates@discussions.microsoft.com> wrote in message news:FB2596EF-FCA5-44D3-A134-6B0B8B4F487D@microsoft.com...
> Html help files ( .chm ) do not work correctly. For instance some of the
> files in C:/Windows/Help folder do not work correctly ( some images do not
> load, "Related topics" link does not work - "page cannot be displayed" ) ,
> but some work correctly- for instance Windows Media Player help file. And
> besides Norton AntyVirus help files , though they are not in C:/Windows/Help
> folder, do not work correctly.
>
> So the point is that for some reason SOME of the files with .chm extension
> recently started workin' incorrectly. And when I click on the Windows
> Glossary link in Help and Support Center an error message appeares informin'
> that there's an error in the script on this page ( runtime error, error:
> object expected )
>
> I would appreciate if anyone would help me resolve that issue.
> Thanks in advance for any help
>
>

 

[Gates]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I already checked system files recently. They are ok. It is something else
that causes this.
Sorry

"Mark L. Ferguson" wrote:

> Use MSCONFIG to extract a new copy of HH.EXE
> or
> To repair all system files, go to Start/Run, and type (or paste in): SFC /SCANNOW (see: Description of Windows XP and Windows Server
> 2003 System File Checker (Sfc.exe): http://support.microsoft.com/default.aspx?scid=kb;en-us;310747 )
>
> --
>
> Mark L. Ferguson (NOT an MS-MVP)
> FAQ for MS Antispyware version 1.0.509
> http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
> marfers notes for windows xp http://www.geocities.com/marfer_mvp/chatNotes.htm
> ..
> "gates" <gates@discussions.microsoft.com> wrote in message news:FB2596EF-FCA5-44D3-A134-6B0B8B4F487D@microsoft.com...
> > Html help files ( .chm ) do not work correctly. For instance some of the
> > files in C:/Windows/Help folder do not work correctly ( some images do not
> > load, "Related topics" link does not work - "page cannot be displayed" ) ,
> > but some work correctly- for instance Windows Media Player help file. And
> > besides Norton AntyVirus help files , though they are not in C:/Windows/Help
> > folder, do not work correctly.
> >
> > So the point is that for some reason SOME of the files with .chm extension
> > recently started workin' incorrectly. And when I click on the Windows
> > Glossary link in Help and Support Center an error message appeares informin'
> > that there's an error in the script on this page ( runtime error, error:
> > object expected )
> >
> > I would appreciate if anyone would help me resolve that issue.
> > Thanks in advance for any help
> >
> >
>
>
>

 

[xrmauk]

had the same problem with some of my files(vista but may not matter).

tried unlockers, no soap.

sounds crazy, but what i eventually did was to open the file with a non windows

application, move to desktop, open, close, undo move, with every subfolder in the

file. bingo. sounds crazy, but it worked.

you're welcome in advance, xrmauk@yahoo.com