Question I’m getting no graphics on my monitor from my new built pc. Ram Sticks aren’t lighting up. Not booting up.

[Jay1738]

here’s the list of my pc
-AMD Ryzen 5 7600
- GIGABYTE B650M D3HP
-GIGABYTE GEOFORCE 4060 RTX
- DDR5 32GB SILICON POWER RAM(16 each)
-SSD 1TB SP 3D NAND
-750WATT Power supply
I tried 1 ram at a time didn’t work. It’s not booting either, power supply should be enough for this build. Everything else works, fans, graphics card. Tried different monitors, made sure all the plugs are fully in, cleaned ram sticks. Not sure what to do now? HELPPP

 

[Aeacus]

750WATT Power supply

PSU make and model (or part number) is? Also, how old the PSU is, and was the PSU bought new or used/refurbished?

 

[Lutfij]

Welcome to the forums, newcomer!

750WATT Power supply
750W is the advertised watage of the unit, what is teh make and model of the unit? If the unit's recycled from a prior build, how old is the unit and what did it power prior?

Remove the discrete GPU from the system and see if the system powers on/POST's with the iGPU. How are you cooling the processor? Rams populating slots A2 and B2?

 

[Jay1738]

all parts brand new. I built this pc yesterday. GM750W Segotep & yes rams are in correct spot but I realize I got non rgb rams so what should I check next, im ahving trouble getting display on my monitor. Made sure my HDMI was fully in, tried all hdmi ports on both mobo and pc.

 

[COLGeek]

Remove GPU and only use integrated GPU. Make sure both the 8-pin and 24-pin power connectors are firmly attached to the motherboard and PSU.

Any change?

 

[Jay1738]

Remove GPU and only use integrated GPU. Make sure both the 8-pin and 24-pin power connectors are firmly attached to the motherboard and PSU.

Any change?

I think I found the problem, the RAM sticks don’t support/isnt compatible to the mother board. Seen reviews mentioning the same things . Can you help me confirm it ? I have a “

“ Silicon Power DDR5 32GB (2x16GB) Zenith 6000MT/s (PC5-48000) 288-pin CL30 1.35V UDIMM Desktop Memory Module RAM SP032GXLWU60AFDG White ”​

And my Mobo is

“. GIGABYTE B650M D3HP (AM5/ LGA 1718/ AMD/ B650/ Micro ATX/ 5-Year Warranty/ DDR5/ 2X PCIe 4.0 M.2/ PCIe 4.0/ USB 3.2 Gen2 Type-C/ 2.5GbE LAN/Motherboard). ”​

 

[Aeacus]

the RAM sticks don’t support/isnt compatible to the mother board.

All DDR5 UDIMM RAM sticks are compatible with your MoBo.

But what may not work, is the 6000 MT/s speed, your RAM is rated for. Since that speed is "OC".
MoBo specs: https://www.gigabyte.com/Motherboard/B650M-D3HP-rev-10/sp#sp

Still, when you can access BIOS, change the RAM frequency to 5200 MT/s (with timings of CL38-38-38-84) and system should boot fine.
Timings i listed are official ones for the 5200 MT/s speed,
RAM specs: https://www.silicon-power.com//web/product-Zenith_DDR5_Gaming_UDIMM

If no access to BIOS, clear CMOS and once you power the build on, do wait few mins, since MoBo needs to do memory training.
Also, try with 1 stick at a time.

 

[Jay1738]

All DDR5 UDIMM RAM sticks are compatible with your MoBo.

ill try that right now thank you, should I try this with the graphics card connected or removed? The Graphics card is running fine, lights up and fans spin. I also have a ques,this down here is my monitor

MSI 27” FHD (1920 x 1080) Non-Glare with Super Narrow Bezel 144Hz 1ms 16:9 HDMI/DP AMD Radeon FreeSync IPS Gaming Monitor (OPTIX G271),​

this wouldnt be the problem right ?

 

[Jay1738]

All DDR5 UDIMM RAM sticks are compatible with your MoBo.

I tried CMOS it as well as tried to BIOS update it to rev1.0 after and nothing works. My friend that picked out all my parts said the the RAM supports intel cpu and I have amd cpu. My new ram sticks are getting here tomorrow so I’ll see if that’s the problems, I feel like I tried everything, making sure all cables plugged into PSU and Mobo, checked if they’re in the right spots, tried 1 stick at a time, tried without gpu, CMOS it, updated BIOS. All that and still no signal on my monitor.

 

[Aeacus]

I also have a ques,this down here is my monitor

MSI 27” FHD (1920 x 1080) Non-Glare with Super Narrow Bezel 144Hz 1ms 16:9 HDMI/DP AMD Radeon FreeSync IPS Gaming Monitor (OPTIX G271),​

this wouldnt be the problem right ?

No. Unless monitor itself is dead.

Make sure the monitor works, by plugging it behind another PC. This rules out monitor being the issue.

The Graphics card is running fine, lights up and fans spin.

Just because GPU LEDs light up and fans spin, doesn't mean the GPU works fine.

Remove the GPU from the system, completely. And plug your monitor to your MoBo. Look if you can see the image.

If you can, your GPU, most likely is dead.
If not, issue is with CPU, MoBo, RAM or all of them.

My friend that picked out all my parts said the the RAM supports intel cpu and I have amd cpu.

If your friend is so knowledgeable, then why they picked out "intel supported" RAM, compared to "AMD supported" RAM?

It is clear that your "friend" knows little, if any, about PC hardware.

I already linked your RAM official specs, here it is again,
link: https://www.silicon-power.com//web/product-Zenith_DDR5_Gaming_UDIMM

Would you kindly tell me, where, in the official specs, it states that your RAM is Intel exclusive?
Thing is, it doesn't state that nowhere. Instead, it is stated:

The XPOWER Zenith DDR5 UDIMM module is ready for Intel® XMP 3.0 and AMD EXPO™ for ultra-fast one-click overclocking.

 

[Jay1738]

If your friend is so knowledgeable, then why they picked out "intel supported" RAM, compared to "AMD supported" RAM?

It is clear that your "friend" knows little, if any, about PC hardware.

lol im not sure, I never built one or have idea about Pc hardware until these past days that I did a lot of research but ofc I only know simple things. He used a website for the build. And he built it as well.
I tried your tip on removing the GPU and moving the hdmi to my Mobo, still didn’t no display. CMOS it before as well.
At this point I just want to unbuild it then build it myself.
He was in a rush while building it although he did connect all PSU cables in the right spot (I followed each one)

Would you kindly tell me, where, in the official specs, it states that your RAM is Intel exclusive?
Thing is, it doesn't state that nowhere. Instead, it is stated:

& Lol Idk , it does say its compatible like you’re stating, he told me he got the wrong RAMs and he believes thats the problems but now that I am seeing it is compatible I’m not sure what to do.

Is there any way I can send a video or post a video here, showing all my PSU cables and Mobo connection? And overall the build itself?

 

[SkyNetRising]

Is there any way I can send a video or post a video here, showing all my PSU cables and Mobo connection?
And overall the build itself?

Make photos.
Upload to imgur.com and post link.

 

[Aeacus]

Is there any way I can send a video or post a video here, showing all my PSU cables and Mobo connection? And overall the build itself?

For video, you can upload it to Youtube and share the video link here. But that needs Youtube (Google) account.

He used a website for the build. And he built it as well.

Since he was the one who picked the parts and assembled it, technically he has to provide you with customer support. That's the responsibility of the one who assembled the PC. Doesn't matter if you buy the prebuilt from e.g iBuyPower (then iBuyPower has to provide you customer support) or let the assemble do by your friend (who then has the responsibility of providing customer support). Now, if you, yourself assemble your PC from parts (e.g like many of us, including yours truly), then you, yourself, are the customer support for you.

he told me he got the wrong RAMs and he believes thats the problems

The RAM you have, is compatible with your MoBo. But it could be that the RAM itself is faulty. It happens rarely. More often, the MoBo is the fault in situations as yours is.

If you do not have compatible components to test out (e.g 2nd, known to work, RAM or CPU or MoBo), then best course of action would be hauling your PC to PC repair shop and pay them some for diagnostics. Could very well be that the MoBo is dead. PC repair shops (for a fee), can also repair your PC and test which components work and which doesn't.

Btw, how much did you pay for your friend for the PC's assembly?

 

[Jay1738]

For video, you can upload it to Youtube and share the video link here. But that needs Youtube (Google) account.

MY PC VIDEO

 

[Aeacus]

MY PC VIDEO

To comment a bit on the nice video;

1. CPU power cable, 4/8-pin 12V EPS is connected correctly.
2. "24 inch" - This wide cable isn't "24 inch", but instead it is 24-pin ATX. And it is used to power the MoBo and also supplementary power (up to 75W worth of) for PCI-E slots. Also connected correctly.
3. 8-pin PCI-E. Not connected, since obviously, there's no GPU in the system.
4. SATA power cable, that connects to the fan hub and then to the SSD. The bracket where the SSD sits in, is known as 3.5" HDD cage.
5. SATA data cable, connected correctly between SSD and MoBo.
6. USB 3.0 cable is also connected.
7. HD AUDIO is front panel 3.5mm mic/headphone jack, which is connected as well.
8. F_USB1 is internal USB 2.0 header. It provides 2x USB 2.0 ports on your case's front I/O.
9. Are the front panel connectors: power LED, power button (orange connector), HDD LED and reset switch. All are connected correctly.
10. CPU cooler. AIO pump is connected correctly to CPU_FAN header.

11. Where you ask, at 3:50, if you should have something there. No. That is PCI-E x1 slot and is reserved for PCI-E add-on cards, like sound card or additional USB/SATA/M.2 ports or wi-fi card.
12. While RAM retail package may not say specifically that RAM supports AMD CPUs, it could have the old label on the package. Official specs that i linked to you, do clearly state that RAM is compatible with AMD CPUs as well.
Actually, all RAM is compatible with any of the CPU. E.g DDR3 with Intel 4th gen or AMD FX-series; DDR4 with Intel 6th to 14th gen and AMD Ryzen 1000- to 5000-series; DDR5 with Intel 12th to 14th gen and AMD Ryzen 7000- to 9000-series.
13. Monitor is connected firmly to the MoBo's DisplayPort connector.
14. VDG connector is 3-pin 5V ARGB LED connector and connects either to the D_LED1 or D_LED2 header on MoBo (further reading from MoBo manual, page 20). When connected, fan/case RGB can be controlled via MoBo software.

Since you don't have much knowledge about PC components, i strongly suggest hauling it to PC repair shop for diagnostics. Since at this point, 2nd, compatible, known to work hardware is needed to find out which of the three is dead. Is it CPU, is it RAM or is it MoBo. These three are needed to see image on monitor. But since you do not have spare parts to swap out, there's nothing you can do further.

As of what went wrong during assembly, your guess is as good as any of us. Unless you were present when your friend assembled the PC and saw what he did.
Some possible faults:
* bent/broken CPU socket pin(s)
* ESD short to MoBo, which fried MoBo (happens when whoever assembles the PC, doesn't ground and keep themselves grounded when assembling PC).
* DOA (dead-on-arrival) components

Oh, when PC is powered on, DO NOT poke inside of it, like you did when checking if one cable connection was secure.

 

[Jay1738]

To comment a bit on the nice video;

hey thanks yall but it ended up being RAM, got new ones in today and it’s all ready to go 👍🏼👍🏼