So long story short i have had this computer since the i7-4770k came out. works fine one day i notice if it stays on for 24 hours straight it hard locks and the only way to boot it back up is power cycle it.
Fast forward a little bit in time windows updates happen computer starts hard locking every 15 mins after the updates so i go back in time and just never install that update thinking eventually the issue will be solved.
Fast forward about a year later to two weeks ago i finally decide to wipe the whole drive and start fresh reinstall windows 10 and its back to the hard locking every 15 mins no acceptions and i am out of patience with this pos operating system. No idea what is going on. Then today i walk away after it hard freezes and a bsod pops up critical_process_died.
I have called microsoft about this got escalated to a level two told him everything i have done including scanning hardware and found no errors at all, installed ubuntu on the pc works fine testing running for 1 week now and no errors. installed gentoo test ran for one week no errors. level 2 told me you did everything i was going to tell you to do i will talk to my supervisor and call you back in 10 mins no call back 2 days later case was closed by MS.
I am in desperate need of some guidance as i am at my wits end with this issue and feel it is clouding my judgment from something that may be simple.
info about the system
mobo- gigabyte z87x-ud4h with most recent bios
proc- intel i7-4770k
ram - 16gigs
hdd - samsung 840 pro 256gig ssd
video card - evga geforce gtx760
Fast forward a little bit in time windows updates happen computer starts hard locking every 15 mins after the updates so i go back in time and just never install that update thinking eventually the issue will be solved.
Fast forward about a year later to two weeks ago i finally decide to wipe the whole drive and start fresh reinstall windows 10 and its back to the hard locking every 15 mins no acceptions and i am out of patience with this pos operating system. No idea what is going on. Then today i walk away after it hard freezes and a bsod pops up critical_process_died.
I have called microsoft about this got escalated to a level two told him everything i have done including scanning hardware and found no errors at all, installed ubuntu on the pc works fine testing running for 1 week now and no errors. installed gentoo test ran for one week no errors. level 2 told me you did everything i was going to tell you to do i will talk to my supervisor and call you back in 10 mins no call back 2 days later case was closed by MS.
I am in desperate need of some guidance as i am at my wits end with this issue and feel it is clouding my judgment from something that may be simple.
info about the system
mobo- gigabyte z87x-ud4h with most recent bios
proc- intel i7-4770k
ram - 16gigs
hdd - samsung 840 pro 256gig ssd
video card - evga geforce gtx760