I can't burn CDs in any program

[EndlessMidnight]

I've been trying to burn an MP3 CD, I've tried different programs, Cyberlink's Power2Go, Nero, ImgBurn, BurnAware and even Windows Media Player but when the burning process is about to start I get some kind of error.

The first time happened with Power2Go, to dismiss any doubts about a software issue I reinstalled Windows 8, after the clean install I was able to burn two MP3 CDs perfectly, when I was about to burn a third one it didn't work, I used the other programs I already mentioned to see if the problem was about Power2Go but all of the other burning software gave me some kind of error

Normally you'd think this was a hardware issue but I was able to burn two perfectly fine discs before so I don't think that's the case.

This issue has been driving me insane I don't know what to do anymore, I tried all the obvious fixes you find in google, the disable/enable drivers and I tried to update them through Device Manager and manually but there aren't any new updates, I went to delete the infamous UpperFilters/LowerFilters but they weren't in the registry in the first place, I tried the Microsoft FixIt for CD/DVD burning problems, and like I said I already did a clean install of Windows and I wouldn't say any of the updates ever since caused this because I was able to burn the two cds after Windows Update installed all the updates, the errors started coming out of nowhere, I don't think restoring to a previous point would help either since there hasn't been any changes in the system.

What else can I try? What could be causing this?

CD/DVD Drive Info: MATSHITA DVD-RAM UJ8C0

 

[Shadowsoul Azzy]

are the sata cables loose from drive/mobo

 

[EndlessMidnight]

are the sata cables loose from drive/mobo

No, the cables are fine, and the optical drive is recognized by windows explorer and device manager.

 

[Shadowsoul Azzy]

will it play a movie

 

[EndlessMidnight]

will it play a movie

Yes it plays movies just fine it's the burner that doesn't seem to work.

 

[Shadowsoul Azzy]

maby a part of the laser is shot. try a different drive

 

[mbarnes86]

Hi

Can You Burn DVD's (DVD-r)

you say the problem is with CD's (CD-r?)
what about CD-RW?

Have you removed & replaced laptop DVD drive? as sometimes you get a bad connection which is cured by removing & replacing
(Usually only one screw holding DVD drive in a laptop)

regards

Mike Barnes

 

[EndlessMidnight]

Hi

Can You Burn DVD's (DVD-r)

you say the problem is with CD's (CD-r?)
what about CD-RW?

Have you removed & replaced laptop DVD drive? as sometimes you get a bad connection which is cured by removing & replacing
(Usually only one screw holding DVD drive in a laptop)

regards

Mike Barnes

I haven't tried to burn DVDs since the issue started but I was able to last week before this happened, I did try to erase a DVD-RW and I couldn't. And I don't think reseating the drive could fix it since I burned the two discs just fine today, but if I can't find any other solution I could give it a try.

 

[fudgecakes99]

Are you burning a specific cd or specific type of music? Maybe the files you're adding aren't the right kind of files? Maybe theirs some copyright protection it happens with music you pirate which tom's hardware frowns upon.

 

[EndlessMidnight]

Are you burning a specific cd or specific type of music? Maybe the files you're adding aren't the right kind of files? Maybe theirs some copyright protection it happens with music you pirate which tom's hardware frowns upon.

No, I know that copyright infringement can keep you from burning a disc, it's not pirated music, I tried with different types of files and it just doesn't let me.

 

[fudgecakes99]

can you try and jerry rig the sata cable to it from a desktop pc?

 

[Mr5oh]

To me it sounds like the drive has gone bad. To eliminate the software, I would boot into Linux from USB, and try and burn something from there.

 

[EndlessMidnight]

Okay so I found an old CD-RW and I was able to erase it and then burn the same files I was trying before but after it finished I tried it and my computer wouldn't read it the cd drive just kept making noises, I tried it in a DVD player and it showed the files but it wouldn't play them, I'd blame this on the disc since it was very old but I don't know? The important thing I'd say it's that it did erase and burn so the problem might be only with CD-R.

And just to add the CD-R discs I have are not defective since I've tried many different brands already.

Edit: I also burned an .iso image on a DVD-R and it worked, but I tried burning an .iso image on a CD-R and it gave me the same error. I think it's safe to say it's not a hardware problem since I was able to burn a DVD-R and a CD-RW I'm certain this is a software issue there must be something that doesn't let me burn CD-R.

 

[fudgecakes99]

Maybe the software you're using only allows for a certain amount of burns like it's a limited licence of sorts?