I can't open any programs I downloaded on my Acer Aspire 5516

[Kira_1]

Iv'e been trying to download programs on my computer but they wont open or show up half the time. I cant call the help services because the serial number sticker is ruined. I am about to throw this shit out a window if someone doesnt help me.

 

[Kira_1]

Someone please help I need it fixed tonight..