I clean uninstalled amd drivers and then again install the drivers and I screwed.

[bhattabhishek338]

So I have AMD radeon r5 m330 graphics card and I thought of updating it but whenever I used to update, It automatically rolls back to its previous version so then I thought of clean uninstalling it and again installing the latest version of amd graphics card suitable for my laptop.

But now when I installed it and after opening, It shows that the "AMD drivers are not installed or connect your amd hardware" something like that.Now I am scared a lot I try to search a lot of things but nothing helped me I literallly have clean uninstalled amd driver 2-3 times and It is sure that no files have left and then I again installed latest driver from amd official site, but nothing worked please help me.
my laptop spec.
windows 8.1pro
amd a8 7410 apu with r5 graphics
4 gigs of ram
amd radeon r5 m330 graphics card of 2 gb

 

[Phillip Corcoran]

You should be downloading all your laptop's drivers from that laptop manufacturer's website - - - and if your laptop was previously working fine you shouldn't be messing with it's drivers anyhow.

 

[bhattabhishek338]

I did the same, I sign in at hp's site and try to download all my drivers but even hp is not doing something there website just provides an hp assistant program that check my laptop for latest drivers and it crashes at middle.
Therefore I want another way to solve this provlem.

 

[Peter Martin]

you should be still able to download the drivers at their site. don't use those horrid programs they have.

give me your laptop model

 

[Phillip Corcoran]

Peter has good advice - -- don't use HP Assistant, just find the downloads page for your model on their site and download the drivers you need.

Bear in mind what I said earlier though, unless you are having problems with a specific device or it's driver, leave the existing drivers alone.

If it ain't broke, don't mess with it.

 

[bhattabhishek338]

Serial number- CND6203SRS
I have already entered my serial number on hp`s site they even recognised my device but the driver options were only for windows 7 and 10 and not for windows 8.1.
Help me man.

 

[Peter Martin]

try the win10 ones

 

[bhattabhishek338]

but I have windows 8.1
If I install the drivers for win 10 wont it affect my laptop.

 

[Peter Martin]

what have you go to lose at this point? you can always reinstall 8.1 clean, or, better yet, install win10 clean, or try restoring from a restore point.

 

[bhattabhishek338]

SO what actually restoring will do to my pc

 

[Peter Martin]

a system restore restores your system to an earlier time, does not affect your data. it might get you up and running if you pick a point when you didn't have the problem. sadly however, this does not always work. but it should recover your missing drivers.