I have purchased 10Gbps internet speed, which have been verified by me and an ISP technician at my house. The first question I usually get is if I actually purchased or have the speeds, so please bear with me as it's in the details below... but yes I do have these available speeds.
As such, I purchased and installed TP-Link TX401 (Hardware Version: V1.6; Update Firmware: 3.1.8) onto my motherboard's PCIx16_3 slot, which is technically my motherboard's 4th PCI slot.
My PC setup is as follows:
-Case: TT H700
-Motherboard: ASUS ROG Crosshair VIII Hero (onboard LAN only handles 2.5Gbps)
-RAM: TT Toughram 4000mhz (set to 3800; 1900 FLCK)
-CPU: Ryzen 9 5950x
-AIO for CPU: TT Toughliquid 360
-GPU: Sapphire Nitro 7900 XTX
-Boot drive: WD NVMe installed on the M.2_1 port of motherboard
-PSU: TT Toughpower RGB P1 850W
-OS: Windows 11
-All drivers are up to date
Network Setup:
-10Gbps connected from wall via CAT8 to TP-Link AXE300 to PC using Asus Crosshair VIII Hero Gaming X570 Plus motherboard
-Cable - using the one provided in the TX401 box, but also tried others (cat8 and cat6)
-No VPN
Adjustments attempted to correct speed issue:
-Turned Norton AV off to test speed
-Adjusted Advanced network card settings to the following:
-Energy-Efficient Ethernet - DISABLED
-Flow Control - Rx & Tx Enabled
-Large Send Offload V1 & V2 (IPv4) - DISABLED
-Large Send Offload V2 (IPv6) - DISABLED
-Link Speed - 10G
-Speed & Duplex - 10GBPS FULL DUPLEX
- TCP/UDP Checksum Offload (IPv4) - DISABLED
During the ISP Technician visit:
-tested connection from wall to technician's external network card with thunderbolt adapter getting 8-9 gbps upload and download.
-tested connection via my TP-Link AXE300 Router to his own thunderbolt adapter getting 8gbps down and 8 gbps down
-tested on my pc - direct to wall - 2.1gbps down and 2.1gbps up
-tested on my pc - via router - 2.1gpbs down and 2.1gbps up
-tested ISP technician's ethernet cable on my PC direct to wall and also through router
-during low-traffic time during the day I might get 2.1gbps down and 4.8gbps upload speeds
-the only thing we didn't test is the ISP technician's thunderbolt external network card onto my PC
TP-Link Support simply recommended trying another 10gbps card to see if that's the issue. For now, I've ordered the Asus 10gpbs network card which I should be able to pick up tomorrow.
I am merely a PC enthusiast who has built his own computers over the years. But this bleeds into the network side and the nuanced balance between the two. I am respectfully pleading for any help, as it would be much appreciated. Any time I get help on very nuanced issues, I only share the information on other forums and my social circles. So you'd not only be helping me, but anyone I divulge the information to as well.
I just got stationed in Japan, so the ONLY ISP is Allied Telesis. But I love helping my younger troops with PC stuff, so if you can help my navigate through this - you'd be helping a community of gamers on this side of the globe.
Thank you in advance!
IMPORTANT Update edit:
I got into my router's settings via my PC, opposed to the Router's app on my phone.
TP-Link AXE300 has a Quality of Service (QoS) option, where you can select which device that is currently connected can be given permissions for speed priority. Which I previously had set my PC to having a priority lane.
The default was 2400mbps download and upload speeds. I previously set this to 10000mbps down and up from the phone app. When I looked onto the settings via PC, it was once again at the default 2400... so I set it back up once again to 10000mbps.
The update is that once I went to test my speed on Ookla website again - where it connects to the local city of Fussa, it starts at about 6000mbps download, then it tanks down to about 1400 until the website crashes. It does this every single time. However, when I download the Ookla speed test app - it reads as I would expect it to read with roughly 8.8Gbps down and up. You'd think I'd be thrilled as though I've solved the mystery.
This brings a new question: what's accurate/is this a false reading? The Ookla app goes directly to the ISP ping stations from Allied Telesis Capital Corporation in Sagamihara OR Fussa. The Ookla website tested Fussa just fine before I adjusted the QoS settings, but once I altered the QoS settings it would crash.
A second question for the network card aspect.: Why could this allow me to adjust the speed my PC receives to show just fine when connected through the router, but when I go directly to the wall I'm still throttled back down to 2.1gpbs down and up?
@Ralston18 what information on ipconfig/all do you need specifically? I suppose now the important questions have been formulated after finding what I thought would be the overall solution.
As such, I purchased and installed TP-Link TX401 (Hardware Version: V1.6; Update Firmware: 3.1.8) onto my motherboard's PCIx16_3 slot, which is technically my motherboard's 4th PCI slot.
My PC setup is as follows:
-Case: TT H700
-Motherboard: ASUS ROG Crosshair VIII Hero (onboard LAN only handles 2.5Gbps)
-RAM: TT Toughram 4000mhz (set to 3800; 1900 FLCK)
-CPU: Ryzen 9 5950x
-AIO for CPU: TT Toughliquid 360
-GPU: Sapphire Nitro 7900 XTX
-Boot drive: WD NVMe installed on the M.2_1 port of motherboard
-PSU: TT Toughpower RGB P1 850W
-OS: Windows 11
-All drivers are up to date
Network Setup:
-10Gbps connected from wall via CAT8 to TP-Link AXE300 to PC using Asus Crosshair VIII Hero Gaming X570 Plus motherboard
-Cable - using the one provided in the TX401 box, but also tried others (cat8 and cat6)
-No VPN
Adjustments attempted to correct speed issue:
-Turned Norton AV off to test speed
-Adjusted Advanced network card settings to the following:
-Energy-Efficient Ethernet - DISABLED
-Flow Control - Rx & Tx Enabled
-Large Send Offload V1 & V2 (IPv4) - DISABLED
-Large Send Offload V2 (IPv6) - DISABLED
-Link Speed - 10G
-Speed & Duplex - 10GBPS FULL DUPLEX
- TCP/UDP Checksum Offload (IPv4) - DISABLED
During the ISP Technician visit:
-tested connection from wall to technician's external network card with thunderbolt adapter getting 8-9 gbps upload and download.
-tested connection via my TP-Link AXE300 Router to his own thunderbolt adapter getting 8gbps down and 8 gbps down
-tested on my pc - direct to wall - 2.1gbps down and 2.1gbps up
-tested on my pc - via router - 2.1gpbs down and 2.1gbps up
-tested ISP technician's ethernet cable on my PC direct to wall and also through router
-during low-traffic time during the day I might get 2.1gbps down and 4.8gbps upload speeds
-the only thing we didn't test is the ISP technician's thunderbolt external network card onto my PC
TP-Link Support simply recommended trying another 10gbps card to see if that's the issue. For now, I've ordered the Asus 10gpbs network card which I should be able to pick up tomorrow.
I am merely a PC enthusiast who has built his own computers over the years. But this bleeds into the network side and the nuanced balance between the two. I am respectfully pleading for any help, as it would be much appreciated. Any time I get help on very nuanced issues, I only share the information on other forums and my social circles. So you'd not only be helping me, but anyone I divulge the information to as well.
I just got stationed in Japan, so the ONLY ISP is Allied Telesis. But I love helping my younger troops with PC stuff, so if you can help my navigate through this - you'd be helping a community of gamers on this side of the globe.
Thank you in advance!
IMPORTANT Update edit:
I got into my router's settings via my PC, opposed to the Router's app on my phone.
TP-Link AXE300 has a Quality of Service (QoS) option, where you can select which device that is currently connected can be given permissions for speed priority. Which I previously had set my PC to having a priority lane.
The default was 2400mbps download and upload speeds. I previously set this to 10000mbps down and up from the phone app. When I looked onto the settings via PC, it was once again at the default 2400... so I set it back up once again to 10000mbps.
The update is that once I went to test my speed on Ookla website again - where it connects to the local city of Fussa, it starts at about 6000mbps download, then it tanks down to about 1400 until the website crashes. It does this every single time. However, when I download the Ookla speed test app - it reads as I would expect it to read with roughly 8.8Gbps down and up. You'd think I'd be thrilled as though I've solved the mystery.
This brings a new question: what's accurate/is this a false reading? The Ookla app goes directly to the ISP ping stations from Allied Telesis Capital Corporation in Sagamihara OR Fussa. The Ookla website tested Fussa just fine before I adjusted the QoS settings, but once I altered the QoS settings it would crash.
A second question for the network card aspect.: Why could this allow me to adjust the speed my PC receives to show just fine when connected through the router, but when I go directly to the wall I'm still throttled back down to 2.1gpbs down and up?
@Ralston18 what information on ipconfig/all do you need specifically? I suppose now the important questions have been formulated after finding what I thought would be the overall solution.
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