I have an issue with my Steelseries Apex RAW keyboard

[cloood]

I have an issue with my Steelseries Apex RAW keyboard, the issue is my keyboard's left ctrl and left shift and macro keys (on left side) I checked everything on Steelseries Engine 3 no problem. I dont know how to solve this issue.

 

[C12Friedman]

I'm assuming those keys are not functioning. I'd suspect some kind of foreign object got into the keyboard in the left and to that end I'll suggest looking for guides for how to clean it (I only found one and it didn't appear helpful).

 

[lukepez]

I have an issue with my Steelseries Apex RAW keyboard, the issue is my keyboard's left ctrl and left shift and macro keys (on left side) I checked everything on Steelseries Engine 3 no problem. I dont know how to solve this issue.

Did you ever figure it out?