Question I messed up

[bmf4069]

OK, so here's what I currently have:

Ryzen 5 2600
RTX 2060
ASRock B450M
512G SSD
32G 3600 RAM
500wPSU

I wanted to upgrade a bit so I bought:

Ryzen 7 5800x3d
Radeon 6700xt
Peerless assasin 210 cooler
Corsair 750w PSU

So here's my problem. After swapping in all the new stuff, my PC just started power cycling. I put in the old CPU and it just gave me a black screen. Putting the HDMI in the mobo gave a gray screen. So I tried old cpu new gpu. Nothing. Gray screen on both. I downloaded the latest non beta bios from ASrocks site and put it on my mobo and tried the new cpu again. It gave me a screen where it detected it, but went black after I hit Y. I have no idea what's going on and would sure appreciate y'alls help.

 

[boju]

Im suspecting graphics card is faulty. If you rma use a perm marker and obscurely put a tiny dot somewhere so you can check the replacement isn't the same card.

 

[bmf4069]

Im suspecting graphics card is faulty. If you rma use a perm marker and obscurely put a tiny dot somewhere so you can check the replacement isn't the same card.

Will do. Since it's from Newegg do I contact them or AMD directly?

 

[USAFRet]

Will do. Since it's from Newegg do I contact them or AMD directly?

How long ago did you order it?

 

[bmf4069]

How long ago did you order it?

Maybe 4 weeks ago. I submitted an RMA to newegg. I need to print a shipping label to return it.

 

[USAFRet]

Maybe 4 weeks ago. I submitted an RMA to newegg. I need to print a shipping label to return it.

If newegg has given you a shipping label for return, then you are probably OK.
Do not waste time on this. Print and ship tomorrow.

 

[bmf4069]

If newegg has given you a shipping label for return, then you are probably OK.
Do not waste time on this. Print and ship tomorrow.

Absolutely. It'll be shipped back tomorrow.

 

[bmf4069]

Update:

Newegg issued me a full refund since I apparently bought the last of that card. I'm going to have to drop an extra $20 to get another one. I was looking at the 7600xt or the RTX 4060, but the 6700xt beats them everytime.

 

[boju]

4060ti is faster but you're down on vram.

This might help you choose something, see relative performance
https://www.techpowerup.com/gpu-specs/radeon-rx-6700-xt.c3695

Since you have the funds maybe see if you can get 6700XT from another merchant like Amazon, Best Buy etc. $20 isn't much if it means grabbing another 6700XT of a different brand.

 

[bmf4069]

Update:

I got another 6700xt. Installed and everything runs great! It's like a new PC! I want to thank everybody who shared a bit of knowledge on this! I'm sure I'll be back to ask a question or 4.