Question I need help my mouse randomly freezes while playing certain games and then unfreezes.

Mar 19, 2025
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Back a couple months ago while playing call of duty my mouse liked to randomly freeze for a quick second and then when it unfreezes it warps to a different spot as if the mouse and inputs would still work while it was frozen. Nothing else is affected during the freezing of the mouse. Keyboard, audio, visuals, etc all work fine and i dont understand what is going on. my computer also DOES NOT make the device disconnected sound either so i genuinely have no clue. Now recently i just started to get back into first person shooters(Rainbow six siege, call of duty, it also happened in helldivers 2 idk why) and its happening again. The time between these freezes are very random. thought i should also mention that the keyboard a week or two ago also randomly had the Rgb turn off on it (IM NOT USING ANY RGB SOFTWARE EITHER) i swapped usb ports and hasnt done it since but i havent tracked the time when it happens as that can be very random ranging from days to weeks.
Things i have tried to fix it
I have used different mice it still happens on both
I have tried different usb ports.
I have tried to delete useless software and try to narrow down some applications. nothing worked
I have cleaned the computer quite thoroughly too but idk if that makes a difference.
I have also ran a full virus scan
Overall thats all i tried


Parts list
Cpu: AMD Ryzen 7 5700G with Radeon graphics
Graphics Card: NVIDIA Geforce RTX 3060 12gb
RAM: DDR4 32GB t-force
Motherboard: Gigabyte B550 UD AC (bios version is f2 y1)
Power supply: 600w gold evga
Windows 11 x64 version 23h2 build 22631.5039 direct x12
Keyboard: Razer black widow v3 TKL
Mouse: Razer basilisk v3
Microphone: HyperX quadcast s
 
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Welcome to the forums, newcomer!

Power supply: 600w gold evga
EVGA have a number of 80+ Gold rated PSU's in their portfolio and to my knowledge, all of them, are 650W, not 600. What is the model for your PSU and it's age?

Motherboard: Gigabyte B550 UD AC (bios version is f2 y1)
https://www.gigabyte.com/Motherboard/B550-UD-AC-rev-10-11/support#support-dl-bios
If you're on f2 y1, that BIOS doesn't show up on either of the support sites for their respective PCB versions. Are you on a prebuilt PC? Or were you referring to PCB version 1.x and are on BIOS version f2? If the latter, then you have BIOS versions pending update.

Windows 11 x64 version 23h2 build 22631.5039 direct x12
You're pending an update on your OS as well. You should be on 24H2.
 
Is it a wired or a wireless mouse? Does it only happen in games?
only happens in games. i switched to my other mouse and keyboard and nothing has happened so far. at this point ima js get a new mouse and keyboard. it was weird cuz it still happened whenever i used something related to razer but with a whole new set it is fine. it is wired and so is this one