Greetings community,
Let me start with my specs:
Mobo: MSI H310 Pro VD
Ram: Crucial 16 GB (2x8) 2666 MHz
CPU: Intel Core i3-8100
GPU: Radeon RX 5700 - ASUS Dual edition
Storage: Crucial 1TB MX500 SSD
PSU: Cooler Master Elite 600W
CPU Cooler: Thermaltake Contac 9 - Air cooler with 1 fan
Case fans: 3 (2x120mm + 1x100mm)
My Problem:
Whenever I play video games that require high load, sometimes even normal load, My computer freezes and a loud buzzing sound comes out of the headset. I have to use the power button or reset button.
I updated the drivers, the issue was not fixed, Upgraded the storage to SSD and installed a new windows (I had a normal HDD before), the issue was not fixed, I purchased a CPU cooler (I was using the stock cooler before) the issue was not fixed, CPU max temp is 59 degrees. I tested the RAM but both sticks had no errors. I tried with different games and benchmarks, the problem always happens.
I updated the motherboard bios, the issue was not fixed.
I tried setting the GPU to use lower power at -50% from the radeon adrenaline software and testing with heaven benchmark. The issue stopped happening every gaming session, now it happens almost every week and in random games. I was certain that it is a PSU Issue. I bought an aorus P850W 80 plus gold and tested with heaven benchmark, without using the -50% power setting, The issue happened again.
Now I was certain that the GPU itself is defective. I still have warranty so I sent it back to the store, They carried out intensive tests for 3 days, and told me that the GPU is working fine.
I gave up, I have no idea what else to do or what might be causing the problem.
I hope one of you can help me out.
Let me start with my specs:
Mobo: MSI H310 Pro VD
Ram: Crucial 16 GB (2x8) 2666 MHz
CPU: Intel Core i3-8100
GPU: Radeon RX 5700 - ASUS Dual edition
Storage: Crucial 1TB MX500 SSD
PSU: Cooler Master Elite 600W
CPU Cooler: Thermaltake Contac 9 - Air cooler with 1 fan
Case fans: 3 (2x120mm + 1x100mm)
My Problem:
Whenever I play video games that require high load, sometimes even normal load, My computer freezes and a loud buzzing sound comes out of the headset. I have to use the power button or reset button.
I updated the drivers, the issue was not fixed, Upgraded the storage to SSD and installed a new windows (I had a normal HDD before), the issue was not fixed, I purchased a CPU cooler (I was using the stock cooler before) the issue was not fixed, CPU max temp is 59 degrees. I tested the RAM but both sticks had no errors. I tried with different games and benchmarks, the problem always happens.
I updated the motherboard bios, the issue was not fixed.
I tried setting the GPU to use lower power at -50% from the radeon adrenaline software and testing with heaven benchmark. The issue stopped happening every gaming session, now it happens almost every week and in random games. I was certain that it is a PSU Issue. I bought an aorus P850W 80 plus gold and tested with heaven benchmark, without using the -50% power setting, The issue happened again.
Now I was certain that the GPU itself is defective. I still have warranty so I sent it back to the store, They carried out intensive tests for 3 days, and told me that the GPU is working fine.
I gave up, I have no idea what else to do or what might be causing the problem.
I hope one of you can help me out.