G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I am running XP Pro w/SP2--I have Anti Virus software, and a router both in
place for months. Everything seemed to work fine. Over the weekend, I went
to boot up the computer, and when it booted, I noticed that the desktop was
displaying as if I booted up a brand new copy of XP. I have some of my
folders with my original files, other folders are missing.

I tried to do a system restore (twice) no luck, last known good
configuration, no dice---any suggestions, other than backing up my files
which I have not, but will from now on.

Was wondering why the system restore didn't work???
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Have you had any electrical problems? Lightning storms, power failures,
surges and so on.

"S. Smolak" <SSmolak@discussions.microsoft.com> wrote in message
news:54C1ABCD-713C-4632-B551-63D9A2CEC5F9@microsoft.com...
> I am running XP Pro w/SP2--I have Anti Virus software, and a router both
in
> place for months. Everything seemed to work fine. Over the weekend, I
went
> to boot up the computer, and when it booted, I noticed that the desktop
was
> displaying as if I booted up a brand new copy of XP. I have some of my
> folders with my original files, other folders are missing.
>
> I tried to do a system restore (twice) no luck, last known good
> configuration, no dice---any suggestions, other than backing up my files
> which I have not, but will from now on.
>
> Was wondering why the system restore didn't work???
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

No,
No power surges or lightning issues

"Kevin" wrote:

> Have you had any electrical problems? Lightning storms, power failures,
> surges and so on.
>
> "S. Smolak" <SSmolak@discussions.microsoft.com> wrote in message
> news:54C1ABCD-713C-4632-B551-63D9A2CEC5F9@microsoft.com...
> > I am running XP Pro w/SP2--I have Anti Virus software, and a router both
> in
> > place for months. Everything seemed to work fine. Over the weekend, I
> went
> > to boot up the computer, and when it booted, I noticed that the desktop
> was
> > displaying as if I booted up a brand new copy of XP. I have some of my
> > folders with my original files, other folders are missing.
> >
> > I tried to do a system restore (twice) no luck, last known good
> > configuration, no dice---any suggestions, other than backing up my files
> > which I have not, but will from now on.
> >
> > Was wondering why the system restore didn't work???
>
>
>
 

galen

Distinguished
May 24, 2004
1,879
0
19,780
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

In news:9B20119D-48D6-45D9-9501-C810611A5539@microsoft.com,
S. Smolak <SSmolak@discussions.microsoft.com> had this to say:

My reply is at the bottom of your sent message:

> No,
> No power surges or lightning issues
>
> "Kevin" wrote:

Well, are you loggged into the right account?

Galen
--

"And that recommendation, with the exaggerated estimate of my ability
with which he prefaced it, was, if you will believe me, Watson, the
very first thing which ever made me feel that a profession might be
made out of what had up to that time been the merest hobby."

Sherlock Holmes
 

GTS

Distinguished
Aug 24, 2003
520
0
18,980
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

This usually indicates a corrupted user profile involving registry damage.
If XP cannot load your user registry branch it will create an user tree in
"Documents and Settings' and a new user registry using Windows defaults.
There's a good chance your missing folders are still available under
"Documents and Settings\username.

See "How to copy data from a corrupted user profile to a new profile" for
some farther info.
http://support.microsoft.com/default.aspx?scid=kb;en-us;811151

In my experience, this problem is most often the result of a hard disk
problem involving a newly developed bad sector. I suggest running chkdsk
/r. Another possible cause is virus or spyware parasite infection.

Unfortunately, System Restore often fails in this situation. SR does a good
job of rolling back registry changes, but must be able to access a
functional user registry branch to do so.
--

"S. Smolak" <SSmolak@discussions.microsoft.com> wrote in message
news:54C1ABCD-713C-4632-B551-63D9A2CEC5F9@microsoft.com...
>I am running XP Pro w/SP2--I have Anti Virus software, and a router both in
> place for months. Everything seemed to work fine. Over the weekend, I
> went
> to boot up the computer, and when it booted, I noticed that the desktop
> was
> displaying as if I booted up a brand new copy of XP. I have some of my
> folders with my original files, other folders are missing.
>
> I tried to do a system restore (twice) no luck, last known good
> configuration, no dice---any suggestions, other than backing up my files
> which I have not, but will from now on.
>
> Was wondering why the system restore didn't work???
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Thanks GTS!
You hit the nail on the head!! I went into my explorer and expanded the C
drive and indeed there were two seperate "Document and Settings" folders One
appeared to be mispelled w/ a funny charcter between two of the letters. I
read the article you provided the link for and it was most helpful!!! Thanks
for the help, I found all my lost files!!!!! I can;t thank you enough!

"GTS" wrote:

> This usually indicates a corrupted user profile involving registry damage.
> If XP cannot load your user registry branch it will create an user tree in
> "Documents and Settings' and a new user registry using Windows defaults.
> There's a good chance your missing folders are still available under
> "Documents and Settings\username.
>
> See "How to copy data from a corrupted user profile to a new profile" for
> some farther info.
> http://support.microsoft.com/default.aspx?scid=kb;en-us;811151
>
> In my experience, this problem is most often the result of a hard disk
> problem involving a newly developed bad sector. I suggest running chkdsk
> /r. Another possible cause is virus or spyware parasite infection.
>
> Unfortunately, System Restore often fails in this situation. SR does a good
> job of rolling back registry changes, but must be able to access a
> functional user registry branch to do so.
> --
>
> "S. Smolak" <SSmolak@discussions.microsoft.com> wrote in message
> news:54C1ABCD-713C-4632-B551-63D9A2CEC5F9@microsoft.com...
> >I am running XP Pro w/SP2--I have Anti Virus software, and a router both in
> > place for months. Everything seemed to work fine. Over the weekend, I
> > went
> > to boot up the computer, and when it booted, I noticed that the desktop
> > was
> > displaying as if I booted up a brand new copy of XP. I have some of my
> > folders with my original files, other folders are missing.
> >
> > I tried to do a system restore (twice) no luck, last known good
> > configuration, no dice---any suggestions, other than backing up my files
> > which I have not, but will from now on.
> >
> > Was wondering why the system restore didn't work???
>
>
>
 

GTS

Distinguished
Aug 24, 2003
520
0
18,980
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

You're welcome. Glad it worked out.
--

"S. Smolak" <SSmolak@discussions.microsoft.com> wrote in message
news:FCE4BF7B-AAA5-4F4D-84FD-2C318D9939F9@microsoft.com...
> Thanks GTS!
> You hit the nail on the head!! I went into my explorer and expanded the C
> drive and indeed there were two seperate "Document and Settings" folders
> One
> appeared to be mispelled w/ a funny charcter between two of the letters.
> I
> read the article you provided the link for and it was most helpful!!!
> Thanks
> for the help, I found all my lost files!!!!! I can;t thank you enough!
>
> "GTS" wrote:
>
>> This usually indicates a corrupted user profile involving registry
>> damage.
>> If XP cannot load your user registry branch it will create an user tree
>> in
>> "Documents and Settings' and a new user registry using Windows defaults.
>> There's a good chance your missing folders are still available under
>> "Documents and Settings\username.
>>
>> See "How to copy data from a corrupted user profile to a new profile" for
>> some farther info.
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;811151
>>
>> In my experience, this problem is most often the result of a hard disk
>> problem involving a newly developed bad sector. I suggest running chkdsk
>> /r. Another possible cause is virus or spyware parasite infection.
>>
>> Unfortunately, System Restore often fails in this situation. SR does a
>> good
>> job of rolling back registry changes, but must be able to access a
>> functional user registry branch to do so.
>> --
>>
>> "S. Smolak" <SSmolak@discussions.microsoft.com> wrote in message
>> news:54C1ABCD-713C-4632-B551-63D9A2CEC5F9@microsoft.com...
>> >I am running XP Pro w/SP2--I have Anti Virus software, and a router both
>> >in
>> > place for months. Everything seemed to work fine. Over the weekend, I
>> > went
>> > to boot up the computer, and when it booted, I noticed that the desktop
>> > was
>> > displaying as if I booted up a brand new copy of XP. I have some of my
>> > folders with my original files, other folders are missing.
>> >
>> > I tried to do a system restore (twice) no luck, last known good
>> > configuration, no dice---any suggestions, other than backing up my
>> > files
>> > which I have not, but will from now on.
>> >
>> > Was wondering why the system restore didn't work???
>>
>>
>>