My desktop is stuck on "identifying" when I try to get an internet connection. My laptop wireless works fine. I have uninstalled all network drivers (including hidden), rebooted router, googloed for 8 hours now. HELP !!!!
- Model of network card/chip? Realtek RTL8168B/8111b family pci - E gigabit ethernet NIC
- Is your Windows 7 32bit or 64bit? 7 64bit
- Are you talking about wired or/and wireless connections? wired (wireless is fine)
- Are you connected to a router or directly to the modem? router
- Is your network card/chip recognized under "Device Manager"? (its there and I removed all adapters (and hidden) and rebooted a few times
- Did you verify your ethernet cable to be sure there is no damage, or that it's not bent? yes
- Did you configure an Ip adress yourself or you left it do that automatically? tried both...I get a very wierd IP address 169.254.197.21 and when I try to get to router using 169.198.0.1 it gives me an error message.
- Did you installed the proper network drivers? yes
- Is there anything else that doesn't act normal? for desktop "identifying .. no internet access" on the wireless connection ... the desktop is showing error..BUT my laptop is working and at full strength...which is how I am commmunicating now.
Have you used Spybot S&D to remove those pesky spywares that prevents the computer from connecting to the web? yes spybot (2 fixes...nothing changed) and malwarebytes (0 results) and another Glarey
- Model of network card/chip? Realtek RTL8168B/8111b family pci - E gigabit ethernet NIC
- Is your Windows 7 32bit or 64bit? 7 64bit
- Are you talking about wired or/and wireless connections? wired (wireless is fine)
- Are you connected to a router or directly to the modem? router
- Is your network card/chip recognized under "Device Manager"? (its there and I removed all adapters (and hidden) and rebooted a few times
- Did you verify your ethernet cable to be sure there is no damage, or that it's not bent? yes
- Did you configure an Ip adress yourself or you left it do that automatically? tried both...I get a very wierd IP address 169.254.197.21 and when I try to get to router using 169.198.0.1 it gives me an error message.
- Did you installed the proper network drivers? yes
- Is there anything else that doesn't act normal? for desktop "identifying .. no internet access" on the wireless connection ... the desktop is showing error..BUT my laptop is working and at full strength...which is how I am commmunicating now.
Have you used Spybot S&D to remove those pesky spywares that prevents the computer from connecting to the web? yes spybot (2 fixes...nothing changed) and malwarebytes (0 results) and another Glarey