Hello,
I'm new to PC building/knowledge. My friend told me to post here with my problem.
I would post my computer specs, but I'm not even sure where to find that information. The problem arises when I try to start my computer, it worked fine last night, but now everytime I try to turn it on it just gets stuck on this black screen with the Windows logo and a wheel at the bottom that continuously rotates. Sometimes it tries to auto repair, and sometimes it doesn't. My friend helped me try to log in through safe mode and I was able to do that, but I didn't know what to do once i got that far. I have also tried restoring my pc to a week ago, but then when I tried starting it up again it just went back to the black loading screen.... I also tried to do a cmd prompt where I found which drive had Windows installed and tried to restore that way but it found 0 files?? I'm not sure why....
Please help, I can't take my PC in to be fixed because of the virus, and I need it for work.
Thank you in advance!
I'm new to PC building/knowledge. My friend told me to post here with my problem.
I would post my computer specs, but I'm not even sure where to find that information. The problem arises when I try to start my computer, it worked fine last night, but now everytime I try to turn it on it just gets stuck on this black screen with the Windows logo and a wheel at the bottom that continuously rotates. Sometimes it tries to auto repair, and sometimes it doesn't. My friend helped me try to log in through safe mode and I was able to do that, but I didn't know what to do once i got that far. I have also tried restoring my pc to a week ago, but then when I tried starting it up again it just went back to the black loading screen.... I also tried to do a cmd prompt where I found which drive had Windows installed and tried to restore that way but it found 0 files?? I'm not sure why....
Please help, I can't take my PC in to be fixed because of the virus, and I need it for work.
Thank you in advance!