installed new graphics card (gtx 970) and now monitor gets no signal

[mufc4life11]

Hello everoyne. I just recently upgraded my graphics card. I had 2x geforce 560sli that I replaced with a MSI GTX 970. I decided to upgrade the gpu because I felt like those 560's were old and they have been causing crashes and black screens ( monitor gets no signal all of a sudden, and computer freeses, forcing a reboot). Although the first time that happened was over a year ago, I started using only one of the graphics cards since I thought one of them may be faulty, so I uninstalled the primary one and used the secondary one. That worked for a long time, maybe 7 months with no crash...until last weekend when again it caused blacks screens/freezes. So I had enough of that nonsense and went out and upgraded the gpu.

My gtx 970 arrived today from amazon, and after installing it, my monitor gets no signal!
- All the connections are made (8 and 6 power plugs) and the graphics card does fire up and fans seem to work properly
- removed all previous drivers, downloaded most current
- have latest bios
- tried all 3 pci slots on the motherboard still no signal
- also tried vma/dvi/hdmi

** when I remove the new card and place my old card back, the monitor recognizes it and everything properly, this gives me some hope that my Motherboard is ok.

PC specs:
win 7 64bit
asus sabertooth 990fx
AMD FX(tm)-8120 Eight-Core Processor, 3110 Mhz,
16gb ram
MSI gtx 970 4gb gaming (not working yet)
1000w psu

* since the asus sabertooth 990fx has no onboard graphics, there no way to get any visuals without a dedicated card, so I also tried booting my computer up with both the new and old graphics card installed so I could see if my computer or bios even recognizes the new card and it doesn't! 🙁. No matter what pci slot I seat the card into it gets no recognition from computer.

if anyone has any insight or knows a solution to this problem, it would be greatly appreciated
-kam

 

[ryon137]

Hello everoyne. I just recently upgraded my graphics card. I had 2x geforce 560sli that I replaced with a MSI GTX 970. I decided to upgrade the gpu because I felt like those 560's were old and they have been causing crashes and black screens ( monitor gets no signal all of a sudden, and computer freeses, forcing a reboot). Although the first time that happened was over a year ago, I started using only one of the graphics cards since I thought one of them may be faulty, so I uninstalled the primary one and used the secondary one. That worked for a long time, maybe 7 months with no crash...until last weekend when again it caused blacks screens/freezes. So I had enough of that nonsense and went out and upgraded the gpu.

My gtx 970 arrived today from amazon, and after installing it, my monitor gets no signal!
- All the connections are made (8 and 6 power plugs) and the graphics card does fire up and fans seem to work properly
- removed all previous drivers, downloaded most current
- have latest bios
- tried all 3 pci slots on the motherboard still no signal
- also tried vma/dvi/hdmi

** when I remove the new card and place my old card back, the monitor recognizes it and everything properly, this gives me some hope that my Motherboard is ok.

PC specs:
win 7 64bit
asus sabertooth 990fx
AMD FX(tm)-8120 Eight-Core Processor, 3110 Mhz,
16gb ram
MSI gtx 970 4gb gaming (not working yet)
1000w psu

* since the asus sabertooth 990fx has no onboard graphics, there no way to get any visuals without a dedicated card, so I also tried booting my computer up with both the new and old graphics card installed so I could see if my computer or bios even recognizes the new card and it doesn't! 🙁. No matter what pci slot I seat the card into it gets no recognition from computer.

if anyone has any insight or knows a solution to this problem, it would be greatly appreciated
-kam

You computer seems to be able to support it power wise. I have the same PSU as you in terms of watts, and I am running a 970 just fine. It might be something to do with your card. Try a different monitor if you can. Doesn't make much sense but there isn't much else to do besides RMAing it.

 

[mufc4life11]

Thank you Ryon137 for responding. It turns out the graphics card was indeed malfunctioning. There may have been some compatibility issue with that specific 970 make (msi gtx970 gaming 4gb) with my mobo, the reason I say this is because I never tried the card in another pc, I simply bought another version of the gtx 970 (evga) and it worked!

 

[Skippidy]

Mufc4life11 other than 'no signal to monitor when installed' where there any other signs the card was malfunctioning. Cause I'm having the same problem with my "http://www.microcenter.com/product/451184/Radeon_R7_360_Overclocked_2GB_GDDR5_Video_Card" and am absolutely confused when trying to understand what I'm looking at, so did the fan on the card spin? was the card over heating after a sort time? did your system beep at all when the card was installed? Any feed back would be helpful. thanks in advance.