Installed ram not showing

[Kos148]

So i install 1 stick of 4gb ram and i have 2gb already they are the same brand and speed and evryting.
Computer starts normaly and all works fine but when i look how much RAM i have it say 2gb as before i upgrade it notting change.
Plzz help me plz plz 🙁 🙁
Sorry for bad english

 

[siRwSsi]

Maybe you have a 32bit system

 

[Kos148]

Maybe you have a 32bit system

Nope i have 64bit

 

[siRwSsi]

Try putting the ram in different channels

 

[Kos148]

Try putting the ram in different channels

I have but same thing i have motherboard that supports 2 slots ddr3 and 2 slots ddr2

 

[siRwSsi]

Maybe its the ram

 

[Kos148]

Maybe its the ram

I have this program named CPU-Z and when i go to memory then it say
Type DDR3
Size 6GBytes
And when i go to my computer properties it says 2GB

 

[xapoc]

Boot the pc with only 4gb in it, then check your pc properties. Install 2gb dimm and check again. If all fails clear cmos or load optimized profile in bios.

 

[Kos148]

Boot the pc with only 4gb in it, then check your pc properties. Install 2gb dimm and check again. If all fails clear cmos or load optimized profile in bios.

I am not a computer expert but il try and report back here tomorow.

 

[CNCSIT]

Your ram should be the same, clock speed, brand, and size. so if you have one dimm with a 2gb stick and one with a 4 gb it likely won't work. sometimes it will work out but the general rule of thumb is to go with the exact same. You can try booting with only the 4 gb as suggested above and that will likely tell you as well. also your ram is loaded in order starting in dimm 1 so make sure you move the 4gb stick over to that slot when you remove the 2gb stick.

 

[Kos148]

Your ram should be the same, clock speed, brand, and size. so if you have one dimm with a 2gb stick and one with a 4 gb it likely won't work. sometimes it will work out but the general rule of thumb is to go with the exact same. You can try booting with only the 4 gb as suggested above and that will likely tell you as well. also your ram is loaded in order starting in dimm 1 so make sure you move the 4gb stick over to that slot when you remove the 2gb stick.

So i try to run the pc with only 4gb ram on the first slot without 2gb ram and my pc run but screen stays black and when i put 2gb ram it works and when i put my 4gb ram and 2 gb ram together it works but on my properties it say that i have only 2gb ram and on CPU-Z says i have 6gb of ram
I refresh my pc it says that the new hardware was detected and i refresh it, and says 2gb ram.
I dont know what to do anymore plz help.
and my pc boots up faster than without 4gb ram
Rams are the same brand kingstone

 

[helpstar]

Update bios of motherboard

 

[Kos148]

Update bios of motherboard

I dont know how to do that. Can you tell me?
And when i try to open a bios it need some password and i dont know it.

 

[CNCSIT]

What type of system do you have? is it a custom built or did you order if from a manufacturer like Dell or HP?

 

[CNCSIT]

Resetting a BIOS or CMOS password can be a bit technical, if you are unfamiliar with computer hardware I would recommend googling it and reading through a few tutorials before attempting anything, here's something I found http://www.computerhope.com/issues/ch000235.htm

 

[Kos148]

Resetting a BIOS or CMOS password can be a bit technical, if you are unfamiliar with computer hardware I would recommend googling it and reading through a few tutorials before attempting anything, here's something I found http://www.computerhope.com/issues/ch000235.htm

Thx. I will read that and try it out
My pc is custom build i build it back in 2009 and now i am upgrading it.
i hope that will work because i realy need more ram.

 

[helpstar]

Which motherboard?