Installing HP Solution Center

jahlvers

Honorable
Nov 12, 2012
2
0
10,510
Hello,
I have downloaded HP Solution Center and followed directions to the "T"....Unplugged ethernet cable etc. During the install it recognizes my printer a 7410 but when doing final install it pops up a large red X. When trying to open the Solution Center I get an error message.
"It can not run because yor device installation is not complete" Then tells you to unplugged the printer and re-install. Have done that several times.
Have it connected with an ethernet cable via the router. Even tried to connect direct.

Help
 

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