News Intel class action lawsuit investigation begins for the company's CPU crashing and instability issues

[Admin]

Class action law firm asks owners of Intel's desktop processors whether they want to participate in a class action lawsuit against Intel.

Intel class action lawsuit investigation begins for the company's CPU crashing and instability issues : Read more

 

[CelicaGT]

Never saw this coming at all. I predict the lawyers win.

 

[Notton]

Cool, a potential $1~50 for me if they win.

 

[NedSmelly]

Interesting to note that Intel issued a recall for the Pentium FDIV bug in 1994 only after 6 months of significant bad press and enthusiast response had occurred.

 

[Mattzun]

There are already companies publicly stating that they had multiple RMAs rejected.
It won’t be hard to find a fair number of improperly rejected RMAs that have good documentation that the CPU was bad

Discovery could be interesting.
I wonder if intel has been paying off Dell etc to compensate for excessive numbers of CPU failures

 

[hotaru251]

I called it.

Question is will they settle or try to win the case & lose more $?

 

[Alvar "Miles" Udell]

Like the AMD Bulldozer lawsuit, a few years from now you'll get $20.

 

[flofixer]

"For now, it seems Intel is taking care of faulty CPUs without problems" Seriously?

 

[HyperMatrix]

I wonder if this class action will lead to a judgment on Liquid Metal TIM staining not being grounds for warranty invalidation.

 

[awake283]

Absolutely inevitable. I feel like they have a good shot of winning too.

 

[thestryker]

Interesting to note that Intel issued a recall for the Pentium FDIV bug in 1994 only after 6 months of significant bad press and enthusiast response had occurred.

That issue predated microcode being a thing (and was a driver of it existing) so the only two options available were hand waving away the issue or a recall and they tried the former first.

 

[Reality_checker]

Settlement incoming.

 

[suryasans]

Like the AMD Bulldozer lawsuit, a few years from now you'll get $20.

I believe less than 1 percent of customers who bought AMD Bulldozer based FX and A series procesors asked for $20 compensation from that lawsuit.

 

[CelicaGT]

Like the AMD Bulldozer lawsuit, a few years from now you'll get $20.

Bulldozer may have sucked (I had an 8150 and it sucked) but at least it stayed working (It still works, and still sucks).

(edit: spelling)

 

[YSCCC]

Ahha, now this is coming as expected, as a non-US resident, I personally cannot benefit from this class action lawsuit, but I do support them to make Intel really know the price to pay if they release defective products and not act promptly, now this will definitely goes to the news and general consumers, what Intel reacts now will be how they salvage their brand image

 

[hotaru251]

to be honest intel should also be legally required to recall all effected chips as they are damaged goods w/o users knowledge.

 

[ottonis]

The problem here is not the occasional defective CPU-replacement during warranty period for individual private users.
Instead, Intel will rather face two much bigger problems:

1. How will Intel deal with large companies and data centers that use thousands or tens of thousands of Raptor Lake-based systems and which may start to experience an increased rate of system failures?

2. How will Intel deal with defective CPUs after warranty period runs out? Obviously, the underlying problem is an accelerated rate of degradation, so it is to be expected that the rate of failures will not be linear but much more steep over time and most failures will thus occur after end of warranty period.
Now imagine hundreds of thousands of users with defective CPUs merely 3 or so years after system build. This may have the potential to substantially infuriate Intel's user base at large.

 

[peterf28]

Intel should release an LGA1700 working CPU, so that I can use my 18 months old system (mobo+ddr4+i5-13500) for another 10 years. I don't want to build a new system. I was actually hopping I will upgrade to 14900 or similar later. Intel should release new LGA1700 cpus.

Edit: I just googled that upcoming 2025 Bartlett Lake will be LGA1700. But will it work with ddr4 ? I hope yes.

 

[Amdlova]

@PeterF
You are fine with your 13500 just push the power limit I'm pushing my 13600T at 60w of power and works great.

Intel need to burn with this action lawsuit. I'am intel guy from the era of ivy-bridge... today Intel cpus are crap!
Overclocked notebook cpus

 

[TheHerald]

@PeterF
You are fine with your 13500 just push the power limit I'm pushing my 13600T at 60w of power and works great.

Intel need to burn with this action lawsuit. I'am intel guy from the era of ivy-bridge... today Intel cpus are crap!
Overclocked notebook cpus

I find it fascinating that you call them overclocked cpus when you have one yourself with a very reasonable power limit which you went ahead and increased your self. Please, make this make sense to me.

 

[SunMaster]

This will taint Intels reputation outside the usual tech interested ones, Sad stories in WSJ and 60. minutes. Two generations of CPUs breaking, then covering it up by saying "it's not happening" and finally "not knowing" its cause.

 

[YSCCC]

This will taint Intels reputation outside the usual tech interested ones, Sad stories in WSJ and 60. minutes. Two generations of CPUs breaking, then covering it up by saying "it's not happening" and finally "not knowing" its cause.

worse still they finally goes from "it's your fault"->"it's MB vendor's fault"->"Ok it's us, we fixed the bios with MB to not boost so aggressively"->"still not working, looks like the microcode will fix it", by then it have already frustrated a lot of affected users and still not sure whether it can be fixed.

Personally my most frustrated part was when I finally retired my Sandy bridge 2600k at the release of 12th gen, day 1 the ILM seems unusually stiff and by "default" bios settings it was far from what I have experienced with even helping friends building the 7th gen and 11th gen PCs, back then default is... default intel guided limit, and when you want to play around for OC, go from auto to manual tweaking, while 12th gen onward default means "we will OC and warm you room to the max" and manual tweaking is to tame that craze.

Now even if the microcode "fix" is a real fix and it's good once and for all, the fix only coming at the EOL of the cycle is a joke. when this is taked in WSJ and 60minutes... I can only imagine it will relief Boeing from all the public stress

 

[stuff and nonesense]

Discovery could be interesting.

Absolutely!

 

[Loup Garou]

What about laptop CPUs?

 

[Amdlova]

I find it fascinating that you call them overclocked cpus when you have one yourself with a very reasonable power limit which you went ahead and increased your self. Please, make this make sense to me.

Cheaper, better bins and I can say I make every day 150% overclock