News Intel customer bemoans CPU RMA process — furious owner says Intel claims brand new Core i9-14900K chips purchased from Amazon and Microcenter are fake

[Admin]

Intel says that a Reddit user's RMA claims were counterfeit products, threatening to destroy them if the user goes through with the returns. In the meantime, Microcenter and Amazon accepted the defective Intel chips and gave a refund despite the CPUs already falling out of the return window.

Intel customer bemoans CPU RMA process — furious owner says Intel claims brand new Core i9-14900K chips purchased from Amazon and Microcenter are fake : Read more

 

[-Fran-]

"We give you two more years, but we'll do everything in our power to decline".

Yeah... Not really the best of publicity for Intel right now.

A Recall is the only thing that will restore "good faith" (if there ever was any) with Intel. They really need to ponder that one in a more serious manner. As it stands, the 2 extra years is a red herring of good will.

Regards.

 

[mac_angel]

Not surprised. I have already posted on here a few months ago about the absolute stupidity of their outsourced tech/warranty support and the fight that I had to go through to get my CPU RMA'd.

 

[oofdragon]

Well deserves for everyone buying Intel, you feed the troll you get trolled