- Nov 14, 2024
- 1
- 0
- 10
machine: Dell Latitude 3350
Windows 10
automatic and optional updates available for Intel driver under Display adapters (see Device Manager) below had compatibility issues:
20.19.15.4835 10/16/2017
and
20.19.15.5063 10/29/2018
Go to Device Manager and uninstall/delete Intel (R) HD Graphics 5500
Go to the site below and download
It should give you the option of downloading zip file win64_15.40.5171
Disconnect from the internet and make sure to uninstall/delete Intel (R) HD Graphics 5500 until Microsoft basic display adapter is in its place
Extract zip file, go to igxpin.exe double click on it and follow installation procedure
The only version that worked on my computer for Intel (R) HD Graphics 5500 was driver version: 20.19.15.5171 / date 11/4/2020
Windows 10
automatic and optional updates available for Intel driver under Display adapters (see Device Manager) below had compatibility issues:
20.19.15.4835 10/16/2017
and
20.19.15.5063 10/29/2018
Go to Device Manager and uninstall/delete Intel (R) HD Graphics 5500
Go to the site below and download
Intel® Driver & Support Assistant (Intel® DSA)
https://www.intel.com/content/www/us/en/support/detect.htmlIt should give you the option of downloading zip file win64_15.40.5171
Disconnect from the internet and make sure to uninstall/delete Intel (R) HD Graphics 5500 until Microsoft basic display adapter is in its place
Extract zip file, go to igxpin.exe double click on it and follow installation procedure
The only version that worked on my computer for Intel (R) HD Graphics 5500 was driver version: 20.19.15.5171 / date 11/4/2020
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