Question Intermittent stability issues since switching to AM5 B650 and Ryzen 7600

Nov 29, 2023
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I upgraded to a new mobo and gpu a couple months ago, and it has caused persistent, intermittent instability issues I havn't been able to find the cause for.

The system will crash seemingly at random, but always while under load, while gaming. The system stops responding, the fans and LEDs continue to work, but the I/O doesn't, so I have to turn it off using the power supply switch. An error light on the motherboard will be on, usually the CPU light, but sometimes the VRAM or RAM indicator.

My first thought was that it was a driver issue, since I'd just switched from Intel to AMD, so I ran software to clear up and remove all of the old drivers and reinstalled the current ones. Then I assumed it was a PCU issue, possibly a short somewhere causing the system to crash. I thought I figured it out awhile ago, when I updated the BIOS from what it had by default to F9d. It ran perfectly stable from October until this week, when I started having issues again. I tried updating the BIOS, and thought it fixed the issue like last time, but it persists. Since the issues are intermittent, being able to for hours or even days between crashes sometimes, while others crashing several times in an hour, I havn't done as much hardware troubleshooting. With what I have available, all I can really troubleshoot is trying the RAM sticks independently and in different slots, which I may try next. With how long the last BIOS update seemed to correct the issue, I assumed it was an issue with the BIOS itself. Now I simply don't know what to do.

Hardware/OS:
  • GIGABYTE B650 Gaming X AX (BIOS version F20a)
  • AMD Ryzen™ 5 7600X
  • XPG Lancer DDR5 6000MHz 32GB (2x16GB) (clocked at 4800 for the moment, it didn't seem to help)
  • Geforce GTX 1660 super
  • Windows 11 Home 10.0.22621 Build 22621 (Not activated since the upgrade, not super worried about that issue atm)
 
Try running windows memory diagnostic. This is built into windows, can find it simply through search.

It's possible your crashes are caused by memory instability, which this will check for.

Also sometimes just uninstalling drivers isn't enough when switching platforms as remnants can remain and cause issues. It could be Windows related and require a reinstall if all else fails.
 
Sounds like you did not reinstall the OS when changing from Intel to AMD in the first place. From what I can gather you have been "limping" along with this for quite some time now.
As a rule of thumb I always re-install the OS when changing sockets or platforms, then do trouble shooting to rule out issues if I have any.
Unless the software foundation from the OS is clean & stable, you will need immense luck just operating they system daily without crashes, etc..
 
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Try running windows memory diagnostic. This is built into windows, can find it simply through search.

It's possible your crashes are caused by memory instability, which this will check for.

Also sometimes just uninstalling drivers isn't enough when switching platforms as remnants can remain and cause issues. It could be Windows related and require a reinstall if all else fails.
I reinstalled windows, and ran the memory diagnostic. Didn't find any memory issues, and crashes persist after the fresh install.
 
Sounds like you did not reinstall the OS when changing from Intel to AMD in the first place. From what I can gather you have been "limping" along with this for quite some time now.
As a rule of thumb I always re-install the OS when changing sockets or platforms, then do trouble shooting to rule out issues if I have any.
Unless the software foundation from the OS is clean & stable, you will need immense luck just operating they system daily without crashes, etc..
The fresh install didn't seem to fix the issue, sadly
 
The fresh install didn't seem to fix the issue, sadly
Then you'll have to run a 3rd party memory testing tool like prime95 large ffts or MemtestPro,. There could be issues with the IMC in your CPU.
Pinpointing a problem can be a tedious process, but you have to test every possibility. If you've reinstalled the OS with all updates, then run these tests with the bios defaults & no overclocking & if the problem is still there, I'd put money on a piece of hardware being faulty.