Internet Connection problem

billy

Distinguished
Jul 4, 2003
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Archived from groups: microsoft.public.windowsxp.configuration_manage (More info?)

I started out having Windows 2000 Pro. I took my computer
over to a friends house and pluged in the cable internet
but it didn't connect. I went into the Internet
Connections and clicked "never use a dial up connection."
Then, i installed Windows XP Pro after. Now, having
Windows XP Pro, i cannot start a new internet connection
using a dial up. Everytime i try to start a new
connection, it gives me the error message of "Cannot load
the Remote Access Connection Manager service, Error 711"
Does anyone know how to fix this problem?? PLEASE HELP!
 
Archived from groups: microsoft.public.windowsxp.configuration_manage (More info?)

Billy bashed at the keyboard and said:

> I started out having Windows 2000 Pro. I took my computer
> over to a friends house and pluged in the cable internet
> but it didn't connect. I went into the Internet
> Connections and clicked "never use a dial up connection."
> Then, i installed Windows XP Pro after. Now, having
> Windows XP Pro, i cannot start a new internet connection
> using a dial up. Everytime i try to start a new
> connection, it gives me the error message of "Cannot load
> the Remote Access Connection Manager service, Error 711"
> Does anyone know how to fix this problem?? PLEASE HELP!

From: http://support.microsoft.com/default.aspx?kbid=330163

This issue may occur if the following services are disabled:

Telephony
Remote Access Connection Manager
Remote Access Auto Connection Manager

RESOLUTION

To resolve this issue, enable the disabled services, and then start the
services:

Click Start, right-click My Computer, and then click Manage.
Double-click Services and Applications, and then double-click Services.
Right-click Telephony, and then click Properties.
On the General tab, click Manual next to Startup type.
On the General tab, click Start under Service status, and then click OK.
Repeat steps 3 - 5 for Remote Access Connection Manager and Remote Access
Auto Connection Manager


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